Question about Office Equipment & Supplies
Contact your software vendor, it has nothing to do with the printer.
Posted on Nov 19, 2014
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Posted on Jan 02, 2017
SOURCE: Journal receipt won't print.
Hi. The journal side should always print (right side of printer). There is no way to turn it off. If it is feeding the journal paper, but not printing, then you may have the roll in back to front (in the case of thermal printers). If it doesn't feed at all, then you may have a feed problem. In this case it will usually be printing over the same place on the roll continuously. Another thing to test is whether it prints on both rolls when printing Z reports.
If none of this helps, then please let me know the brand and model number, and I will try to suggest more checks.
Posted on Aug 31, 2008
the possibilities of receipt stop print completely:
1. accidently press the "Receipt Off" button
2. Receipt printer paper jam
Posted on Sep 13, 2009
If it's not in your manual you can't turn it off. Besides why would you want to turn it off. It's there to make it easier to find mistakes and to make it easier for you to catch your employees stealing from you. Leave it on; paper's cheap.
Posted on Feb 04, 2010
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