Question about Brother Office Equipment & Supplies
No handbook? Go online to Brother and download one at; support.brother.com if in the USA. It took me 30 secs to find it. If elsewhere, still go there as it may cover all areas.
Posted on Nov 18, 2014
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Posted on Jan 02, 2017
SOURCE: I have a brother MFC 8440
Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.
Posted on Sep 14, 2008
Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.
Posted on May 29, 2009
SOURCE: paper jam in brother MFC 240C
Usually small pieces of paper are jammed at the print head area. Lift up the scanner and see if you can find the paper at the print head parking area, clear the paper . If you can't find the paper, remove the scanner cables, then the scanner. You will see 2 screws at the rear and one near the USB connection. Another 3 screws towards the front will remove the front panel. Under the panel remove 4 screws and the two panel harnesses. The is a speaker harness which you must remember to attach back later (most people don't remember to put back). Lift up the top cover and you can see the whole engine. Clear any pieces of paper that might be there.
Posted on Dec 12, 2009
The paper sensor is either stuck or dirty.
Just open it and follow the paper path and you should see where it is.
Otherwise, the sensor may be bad.
Posted on Apr 18, 2010
Tips for a great answer:
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85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,
Replace the pick-up and feed rollers.
Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.
Pickup Roller and Separation Pad-
If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.
Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away
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