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I dropped my sony vaio laptop from a table. There is no physical damage but the display is not working. So I connected it to a monitor screen but nothing was being displayed on it too. I removed the RAM and the battery and kept them back properly and restarted it normally as well as by connecting to the pc monitor. None of these worked. Please can anyone tell me what must have gone wrong and how to fix it as soon as possible?

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  • Computers & ... Master
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Probable damage to the motherboard. Seek professional help from an Authorised Sony Service Centre.

Posted on Nov 18, 2014

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LCD issue it needs repair..call tosh if your laptop is still in warranty

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SOURCE: CMOS Battery

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you might also wanna check ur video card.(connections and dust)

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knotbeerdan
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SOURCE: Laptop computer connected to projector.

When the projector displays the background image and the lcd displays the desktop as normal you can drag the open windows to the left or right and display them on the projector. it sounds like this laptop has an internal video card. If you right click on the desktop it might give you options to configure the display settings for the video card. Not sure how you will get to it if it does not show up on the right click menu. Probably through the start menu or in the control panel there should be somewhere to change the settings for the video card. This will no be under the display settings though.

But once you find your dual display options you will be able to change it to make both displays the same

Posted on Jan 21, 2009

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My screen is white


Sony Vaio is one of the most prominent brands of laptops on the market, and also one of the most expensive. The laptops, created by Sony, are known for their efficient processor functionality and sleek designs. While the Sony Vaio line of laptops are considered high-end, they are also prone to display problems.

Symptoms
Among the problems facing Sony Vaio laptop screens are blackouts. When these blackouts occur, the monitor turns solid black, and upon rebooting the laptop, light will briefly flash on only to blackout again. Additionally, there have been reports of an issue which causes the screen to flicker intermittently until it goes out all together. b> Troubleshooting b> Blackout displays and the continuous flickering of Sony Vaio screens can be caused by various issues taking place inside the laptop. It is not necessarily true that the problem lies within the LCD screen itself, with display issues often occurring as a result of problems with other parts of the laptop. You can test whether or not the screen is defective by connecting the laptop to an external monitor. If the display comes up normally, then the problem lies within the laptop's LCD screen. b> Parts b> If your Sony Vaio is connected to an external monitor and suddenly goes black, then the problem may have to do with the laptop's sleep button. The sleep button latch located inside the device may be jammed or broken, thus putting the screen in a permanent sleep mode until the latch is fixed. Encountering hissing sounds when the laptop is running indicates a faulty circuit board, usually damaged due to overheating. Display issues can also occur when certain parts of the laptop, such as the hard drive, have been replaced. b> Design b> Some owners have made complaints about Sony Vaio design flaws, specifically mentioning defects in the laptop's boards. Among the problems discovered after opening the laptop include burnt LCD fuses, as well as worn out circuits and internal latches. Some of these events may occur even in newly purchased units. Sony has not yet responded to various consumer complaints and has not yet issued any recalls in response to reported problems. b> Repair b> When repairing a defective Sony Vaio laptop screen, it is important that owners remain aware of the nine screws which hold the laptop cover and the board together. Not doing so can easily lead to further damage to the Vaio due to static electricity, and may even lead to a short circuit. For owners who are experienced in the area of laptop repair, parts are readily available for purchase, allowing for cost efficient repair. b> Extended desktop You will need to connect to another monitor or your television to your computer with the vga lead monitor connection. Click start control panel display change display settings adjust resolution this may vary depending on your operating system You should see a no 1 and a no 2 with detect and identify keep an eye on the screen when you select the number tabs this may vary depending on your operating system when you select the no 2 tab this should be the extended desktop always click apply after making any changes. or Click start control panel administration tools computer management device manager scroll to monitors right click select scan for hardware changes if you can get an extended desktop your monitor is faulty if you cant get an exended desktop

Jan 28, 2013 | Sony VAIO VGN-CS204J/W 14.1" Notebook...

1 Answer

Sony vaio laptop half screen black on the right


Sony Vaio is one of the most prominent brands of laptops on the market, and also one of the most expensive. The laptops, created by Sony, are known for their efficient processor functionality and sleek designs. While the Sony Vaio line of laptops are considered high-end, they are also prone to display problems.

Symptoms
Among the problems facing Sony Vaio laptop screens are blackouts. When these blackouts occur, the monitor turns solid black, and upon rebooting the laptop, light will briefly flash on only to blackout again. Additionally, there have been reports of an issue which causes the screen to flicker intermittently until it goes out all together. b> Troubleshooting b> Blackout displays and the continuous flickering of Sony Vaio screens can be caused by various issues taking place inside the laptop. It is not necessarily true that the problem lies within the LCD screen itself, with display issues often occurring as a result of problems with other parts of the laptop. You can test whether or not the screen is defective by connecting the laptop to an external monitor. If the display comes up normally, then the problem lies within the laptop's LCD screen. b> Parts b> If your Sony Vaio is connected to an external monitor and suddenly goes black, then the problem may have to do with the laptop's sleep button. The sleep button latch located inside the device may be jammed or broken, thus putting the screen in a permanent sleep mode until the latch is fixed. Encountering hissing sounds when the laptop is running indicates a faulty circuit board, usually damaged due to overheating. Display issues can also occur when certain parts of the laptop, such as the hard drive, have been replaced. b> Design b> Some owners have made complaints about Sony Vaio design flaws, specifically mentioning defects in the laptop's boards. Among the problems discovered after opening the laptop include burnt LCD fuses, as well as worn out circuits and internal latches. Some of these events may occur even in newly purchased units. Sony has not yet responded to various consumer complaints and has not yet issued any recalls in response to reported problems. b> Repair b> When repairing a defective Sony Vaio laptop screen, it is important that owners remain aware of the nine screws which hold the laptop cover and the board together. Not doing so can easily lead to further damage to the Vaio due to static electricity, and may even lead to a short circuit. For owners who are experienced in the area of laptop repair, parts are readily available for purchase, allowing for cost efficient repair. b> Extended desktop You will need to connect to another monitor or your television to your computer with the vga lead monitor connection. Click start control panel display change display settings adjust resolution this may vary depending on your operating system You should see a no 1 and a no 2 with detect and identify keep an eye on the screen when you select the number tabs this may vary depending on your operating system when you select the no 2 tab this should be the extended desktop always click apply after making any changes. or Click start control panel administration tools computer management device manager scroll to monitors right click select scan for hardware changes if you can get an extended desktop your monitor is faulty if you cant get an exended desktop Hope this helps.

Dec 13, 2012 | Sony for Sony VAIO VGN-C2S/G VGN-C2S/H...

1 Answer

My vpceb32fm i have display but no light how can i fix


If you can see a "ghost Image"on the laptop monitor in a bright light, the backlighting isn't on, the backlighting is switched on/off by a tiny switch near the hinges of a lartop. Sometimes will stick closed due to damage, dirt, dust, loose hinge ,etc. Also, due to a drop, bump, jar, etc. the ribbon cable on the back of the monitor may be loose. OR the wire is damaged/pinched the supplies power to the backlighting. OR the CCL/LED/ whatever backlighting your laptop has is out.

Nov 25, 2012 | Sony vaio vpceb32fm/w Notebook

1 Answer

I dropped my laptop, now when i switch it on, the screen is striped to the point where nothing is legible. What can i do to fix this? Is it worth it?


Posted ahead of myself. There is a flow, or method; that is used, and should be followed,

1) Laptop OFF, monitor OFF; connect a VGA monitor to the VGA port, on the Left/middle side of the laptop. {White}
(General example of a VGA Cable, and VGA connector, {Port},

http://en.wikipedia.org/wiki/VGA_connector

Scroll down a little for VGA Cable example)

You can use a CRT type of monitor, (Looks like a small TV), or a flat screen monitor if it has a VGA cable.

2) Turn the monitor on. If a CRT type allow it to warm up.
Turn the laptop on.
No display on external VGA monitor?

There are at least 3 display options available;
A) Internal display of laptop ONLY
B) Internal display of laptop AND external VGA monitor
C) External VGA monitor ONLY

Press, and hold down on the Fn key, and at the same time tap once on the F7 key. (The F7 key is the Display Toggle-Over key)
Still no display on external VGA monitor?
Hold the Fn key down again, and tap once more on the F7 key.

I think the display on the external VGA monitor, will be fine. Could I be wrong? Yes. If the display still has lines going through it; the graphics chipset's mounting to the motherboard, is the problem.

Most want to just replace the motherboard.
Now you're talking about bucks. $200 + for just the motherboard.

There are methods to reflow the graphics chipset's mounting, and re-seat the graphics chipset to motherboard. One professional, and a Bunch of amateur methods.
If you find this to be the problem, post back in a Comment, and we'll deal with it.

Good display on external VGA monitor, means the graphics chipset mounting is not the problem; the problem is the Video Cable, or inside the Display Assembly. (Screen Inverter/LCD screen)

The Video Cable plugs into the motherboard, under the Keyboard; in an area close to the Alt key on the left side of the Space Bar.
It then leads straight up towards the LCD screen, curves towards the left Hinge, and through the left Hinge.

From there the Video Cable leads up into the Display Assembly. Connects to the back of the LCD screen, and a small cable comes off the Video Cable to the Screen Inverter.

Laptop off, ALL power removed. (Remove the AC adapter {Charger}, and Battery)
Suggest lay a soft static free cloth on the table you're working on; and laptop turned Bottom side up, Battery Compartment facing away from you; down on the table.

You need to remove the Switch Cover, (Keyboard securing strip); above the Keyboard, and Keyboard laid over; in order to access the motherboard connector for the Video Cable.

http://www.insidemylaptop.com/take-apart-sony-vaio-vgn-fz220-repair-power-jack/

Go to Step 3. Remove the DVD drive.
Go to Step 4.
ONLY remove the screws circled in Green. They are for the Switch Cover.

Follow Steps 5 through 7. Remove the Switch Cover.
(Release those 3 Latches in Step 5, and 2 in Step 6)

Note* You want to use Finesse when removing the cover. This is not detailed here.
A stiff guitar pick, or a Spudger tool, are infinitely better than using a metal tool.

In Step 7 the tool should be gently inserted, on the Right side of the Switch Cover, at the parting line in-between the Switch Cover, and Bottom Cover. (Base Enclosure)

Once this side starts to lift up a little, use a small tool to gently pick up on the right Hinge cover. The Hinge cover is part of the Switch Cover.
Keep working along the bottom edge, and top edge of the Switch Cover, with your fingers, and pop it off.

(See the speakers in Step 8? NOT a good idea to use a metal tool, but also do Not insert the tool you are using; too far in )

Remove the two Philips head screws securing the Keyboard, at top.
Raise the Keyboard up on the screw side about 1 inch; slide the Keyboard towards the LCD screen a little.
You are trying to slide the plastic tabs at bottom of Keyboard, out of the Palm Rest Cover. (Top Cover)

Then lift the Keyboard up the screw side, roll over (Top), and lay Keyboard down on the Palm Rest Cover.
You do not need to remove it. Just access the Video Cable plug/motherboard connector.

Try to physically plug the motherboard side of the Video Cable, in tighter.
Photo in Step 10 shows gray Video Cable, and it's Black plug connector.

A) How to remove the Display Bezel, and lay LCD screen over a little, to check LCD screen side connection for Video Cable,

http://www.insidemylaptop.com/remove-lcd-screen-inverter-board-sony-vaio-vgn-sz645-display/

B) More information shown in a disassembly video,

http://www.youtube.com/watch?v=sujKznS_Mns

Pertinent information is shown;

A) 2:35 to 3:13; Switch Cover and Keyboard (Roll over, lay down on Palm Rest Cover)

B) 3:31 to 3:49; Video Cable connection, motherboard side.
That is what he is disconnecting at 3:49

C) 12:20 to 16:10;
1) Display Bezel removed you can see the screen Inverter. It is located at the bottom of the LCD screen.

Example of the screen Inverter (Board),

http://www.ebay.com/itm/Sony-Vaio-VGN-FZ340E-15-4-Laptop-Genuine-1-443-890-11-LCD-Inverter-Board-Tested-/170770015618?pt=LH_DefaultDomain_0&hash=item27c2afa582

Check screen Inverter connection.

2) Showing how to partially remove LCD screen, and check Video Cable connection to LCD screen

I do Not think you need to remove the Display Assembly; in order to remove the Display Bezel.
That is why I posted the Insidemylaptop VAIO VGN-SZ 645 info, above.

You can check the laptop, after you may made sure all Video Cable connections are tight; and not put everything back together, before you do.
This way if the Video Cable connections are Not the problem, you do not have to disassemble all over again.

Visually inspect the sheath of the Video Cable.
If there is any apparent damage to the sheath of the cable, there is also a good chance the tiny wires inside the Video Cable, are damaged.
(Stretched/Broken)

You NEED to verify the Video Cable is Not the problem, before continuing on.
Connections weren't it; no apparent visual damage; remove the Video Cable, and take it to a small computer repair shop.
There the tech can take the cable, and with a multimeter set to OHM's, check each wire in the cable for Continuity.

(Also should have an assistant gently wiggle the cable, and see if there are any intermittent readings on the multimeter. Intermittent reading indicates broken wire/s )

Video Cable checks out; connections, and continuity test; the screen Inverter is next.
Test requires a Sensitive multimeter. Read fairly expensive,

http://www.fonerbooks.com/test.htm

Since ease of access, and low cost is a factor for the screen Inverter, most just decide to replace it.
(Parts changing I know; but if you do not have access to a sensitive multimeter? Take laptop to a shop to test screen Inverter, and you'll wind up paying for a screen Inverter, AND labor)

Screen Inverter checks out, or is replaced, and still same problem?
Replace LCD screen.

For additional questions, or clarification on anything I have stated above; please post in a Comment.

Regards,
joecoolvette

Nov 18, 2012 | Sony VAIO VGN-FZ340E Notebook

1 Answer

Please help my sony vaio FE770G will display when hooked to an external monitor but won't post anything using the lcd screen.. I took the LCD screen off tried it on another FE 770G laptop that I have and...


From what you describe, I would suggest that it is the VGA cable from the motherbioard to the monitor that is at fault, it might also be the inverter. If you remove the inverter with the screen and test it on the laptop you mentioned and it works, this would eliminate it as a problem. the screen VGA cable should not be removed for testing in this manner however, as some have different revisons and this could cause damage

Jan 21, 2011 | Sony VAIO VGN-FE770G Notebook

1 Answer

Aspire 4930, Model no. JAL90 purchased on 31.3.2009.On 22.12.2010 suddenly display stopped working. What is the solution


Hello
The display of your laptop may go dark in one of two scenarios.
  • Physical damage that has resulted into a cracked or broken screen, if your laptop is dropped, especially with its case opened.
  • Malfunctioning of video power or control circuitry
If your laptop screen is physically damaged you should determined whether there is other damages to the laptop. You can plug an external monitor by using the video output connector to ascertain this. If your applications function of this external monitor you can simply go LCD screen repair and you can be sure that you will be able to recover your data. On the other hand, if there is no physical damage to your laptop screen and it goes blank you can connect to an external monitor and determine if other components of the laptop are functional. These steps will help you in your repair decision.
Good Luck

Jan 01, 2011 | Acer Aspire 4730-4947 Notebook

1 Answer

My display is damaged on my vaio laptop so I have to use an external monitor. How do I make the laptop go to the monitor BEFORE windows boots. My problem is I cannot make my computer boot up and I think I...


Hi,

Outputting to an external display is only possible through Windows. As you stated External Display works with the computer, its sure that the issue is with the LCD. Performing a System Recovery is not going to help. The screen needs a replacement. To confirm this restart the VAIO and press and hold the F2 key and check if the computer boots to BIOS, if it boots to BIOS, then the screen is fine. Based on the information you have provided, I'm sure that the LCD will exhibit the same issue in BIOS and screen will stay blank.

As far as the recovery process is concerned, if you have not changed the preinstalled OS in the computer, you can still access the VAIO Recovery partition from Help and Support. You can also access the Recovery Center following the below link: C:\Progrm Files\Sony\Recovery Center.

To initiate a service process, you can visit the http//:eservice.sony.com or can get in touch with your favorite technician.

Hope this helps.

Thanks!!!!

Dec 14, 2010 | Sony VAIO VGN-NR385E Laptop

1 Answer

LCD damaged


you have to press Function and F5 and make sure that it uses the external video card and its wired etc

Aug 11, 2008 | Sony VAIO SZ VGN-SZ340P5 PC Notebook

1 Answer

Sony Vaio PCG-F460


Plug an external monitor into the notebook. See if the diplay is clear. If there is no problem with the display there the problem is with your lcd. You can check for a loose connection by disassembling the notebook. If the connections are ok you have probably done damage to the lcd from the impact of the fall. Now if you are not familiar with working with notebooks internally I would not reommend opening it. Check your warranty with the manufacturer to see if you are covered otherwise take it in for service if you can.

Hope this helps you

Oct 26, 2007 | Sony VAIO VGN-S460 Notebook

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