Question about Canon imagePROGRAF iPF750 36" Wide-Format Inkjet Printer

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I changed the new printer head in our canon iPF 750. but now if I print black only visible color not coming, i try twice head cleaning that time we received an error code number is: ERROR 03800500-2F42, Does anyone know what the code means and how to correct it?

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Turn off printer, wait, then turn on again. If this does not work, you may have a bad print head or bad connection to your print head.

Posted on Nov 23, 2014

  • steve
    steve Nov 23, 2014

    1. Check whether any foreign matter such as paper slip exists on the head management sensor optical axis. ?Light interception due to ink accumulation. ?Remove the ink/ Replace the unit. ?Check the head management sensor's connector connection ?If Service mode nozzle check pattern printing is no problem, replace the head management sensor unit.

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