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Can't Install Windows XP SP2

The disk loads and gets past the 'third party SCSI drivers' page then stops. When I try to use the diagnotic disk it loads up to integrity check then out of extended memory error .

What's up? This machine has been a solid workhorse for two years and when I try to do a clean install of WIN XP SP2 it gives me trouble?


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  • 51 Answers

Judging from the age of your machine, it could be a bad CD drive, a bad motherboard, or the hard drive may have failed. I'd start with the basics and remove the side cover.
Check to see if the processor cooling fan is turning if it has one. Also check the fan in the power supply. Remove and re-seat the memory modules.

Posted on Nov 11, 2007


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Posted on Jan 02, 2017


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Acer aspire one starts to boot up stops at windows xp screen

Hi there !

I suggest you try to run your computer on safe mode by pressing F8 when booting up. Advance menu options will pop up and choose run on safe mode. When it load the Windows, try to figure out what you installed or you before your computer happens. I suggest that you download also windows registry cleaner to fix some errors in your computer that prevent you to go to windows screen when booting up on normal mode. Run the FULL SCAN and press the fix errors button.

I should somehow help your computer.

Feb 05, 2011 | Acer Aspire One Netbook 8.9" Notebook

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I can't installation windows xp. any solution?


Step 1 - Start your PC and place your Windows XP CD in your CD/DVD-ROM drive. Your PC should automatically detect the CD and you will get a message saying "Press any key to boot from CD". Soon as computer starts booting from the CD your will get the following screen:
Step 2 - At this stage it will ask you to press F6 if you want to install a third party Raid or SCSI driver. If you are using a an IDE Hard Drive then you do not need to press F6. If you are using a SCSI or SATA Hard drive then you must press F6 otherwise Windows will not detect your Hard Drive during the installation. Please make sure you have the Raid drivers on a floppy disk. Normally the drivers are supplied on a CD which you can copy to a floppy disk ready to be installed. If you are not sure how to do this then please read your motherboard manuals for more information.
Step 3 - Press S to Specify that you want to install additional device.
Step 4 - You will be asked to insert the floppy disk with the Raid or SCSI drivers. Press enter after you have inserted the disk.
Step 5 - You will see a list of Raid drivers for your HDD. Select the correct driver for your device and press enter.
Step 6 - You will then get a Windows XP Professional Setup screen. You have the option to do a new Windows install, Repair previous install or quit. Since we are doing a new install we just press Enter to continue.

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I am trying to install windows xp home edition on my compaq presario 1260, and everything i have read states that this is possible. my issue is that when it gets to the "set-up is starting windows" it...

The following items can cause Setup to stop responding while the "Setup is starting Windows" message is displayed:
  • An incorrect mass-storage device (such as a SCSI or IDE controller) driver is being loaded, or the driver was not written for Windows and is not compatible. Contact the device's manufacturer or download the latest driver for the mass-storage device. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: 216406 Specifying Third-Party Disk Controller Driver During Setup
  • There is a device connected to your mass-storage device that is preventing Windows from being installed. Remove any devices (such as scanners, tape drives, removable drives, and so on) from the mass-storage device controller. If the computer is IDE-based, verify that you have the master and slave designations set properly. If the mass-storage controller is SCSI-based, verify that the termination and bus speed is set properly.
  • The computer does not have the latest BIOS revision. Contact the computer's manufacturer or check the manufacturer's Web site. Many manufacturers have updated their BIOS revisions to properly support Advanced Configuration and Power Interface (ACPI).
  • An ACPI Hardware Abstraction Layer (HAL) is being used during Setup. Force the use of a non-ACPI HAL during Setup. For additional information about this procedure, click the article number below to view the article in the Microsoft Knowledge Base: 216251 How to Specify a Specific or Third-Party HAL During Setup
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: 224826 Troubleshooting Text-Mode Setup Problems on ACPI Computers 220845 Adding Third-Party or Updated Driver During Windows 2000 Setup
You may have to load you SATA drivers first? OR choose another HAL, press F6 during setup.Setup ACPI also.

Feb 08, 2010 | Compaq Presario 1260 Notebook

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I cannot install windows xp in ibm x3400,the system is currently raid5,it shows message hard disk not detected. thanks

I believe your HDD must be a SCSI disk whose drivers might have come along with the HDD.While installing XP it gives an option to install third party drivers for your HDD, Hopefully after that it would start detecting

Aug 26, 2009 | IBM x3400 Server

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How i can install xp sp2?

for bios update go to manufacturers website but to install xp sp2 on this lappy you will have to install third party raid driver and legacy device driver that you can download from .com

May 09, 2009 | Computers & Internet

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Hello, i have a Fujitsu Siemens Celsius R610 PC. I wiped the hard drive and trying to load a fresh MS Windows XP Prof on but it won't let me. Its saying it can't load or see the HD. any thoughts.

In order to fully install windows you need to have the driver loaded for your SCSI controller built into the mother board. Here: is the website to get the SCSI drivers. Just make a floppy disk with them and when you load windows setup from the disk when it asks you to press F6 to install third party drivers do so. Then just point to the disk and load them up. When windows finishes loading the rest of the drivers and starts the setup process your hard disks should now be accessible.

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Blue screen comes

dear sir

for hp laptop they told that this laptopr only support windows vista but if u need to install windows xp u hav to make a sata or scsi drvier disk or cd for making cd u have to download a software call "Nlite" it's a softwaere to make a bootable cd with sata driver or u need to install from floppy u have to perchase or rented usb floppy drvier it's help u....:)

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Jan 05, 2009 | Compaq Presario Notebook

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Continuous BLUE SCREEN after sp2 install.

After you upgrade your computer to Windows XP, you might receive the following Stop error message when the computer starts: STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)

WUSB54GCx86.sys- Address 92D89498 base at 92D7c000, Datestamp 45c04cc9 Note The parameters and file names in this error message might vary, depending on the cause of the Stop error. The file name in the second line of the error message, WUSB54GCx86.sys, is an example of a driver file that might be causing the error.

This article discusses seven methods for resolving the problem. The first method is designed for beginning to intermediate computer users. The other six methods are designed for advanced computer users.

Because this article contains steps that involve restarting your computer, you might find it easier to follow the steps if you print this article first.

This issue might occur if a system thread generates an exception that the error handler does not catch. This exception can be caused by any of the following: • If this issue occurs after the first restart during Windows Setup or after Setup is complete, the computer might not have sufficient hard disk space to run Windows XP. • The computer BIOS might be incompatible with Windows XP, or it might have to be updated. • The video adapter drivers might be incompatible with Windows XP. • A device driver or a system service might be damaged. • If the issue is associated with the Win32k.sys file, it might be caused by a third-party remote control program.
Use the Windows Error Reporting tool loadTOCNode(2, 'resolution'); You can use the Windows Error Reporting tool to send information about the error to us and to obtain information about any available fix or workaround. Follow these steps to use the Windows Error Reporting Tool: 1. When the Windows Error Reporting window pops up on your computer, click Send Error Report to send the error report to us. 2. In the confirmation window that appears after you send the error report to us, click More Information. This helps you find any available fixes for the problem or information about how to work around the issue. 3. If a fix or a workaround is not available, you can use the "Advanced Troubleshooting" section to try to resolve this issue. If you are not comfortable with advanced troubleshooting, you might want to contact Support. For information about how to contact Support, visit the following Microsoft Web site:

Method 1: Make sure that you have sufficient hard disk space loadTOCNode(3, 'resolution');First, make sure that you have sufficient hard disk space. The Stop error can be caused by insufficient hard disk space.

If you can use safe mode or the Recovery Console to start the computer, delete any unnecessary temporary files, Internet cache files, program backup files, and files that contain saved file fragments from disk scans (.chk files). You can also install Windows XP on another hard disk that has more free space.

If you cannot start the computer, go to the next method to update the computer BIOS.

Method 2: Update the computer BIOS loadTOCNode(3, 'resolution');If freeing space on your hard disk did not resolve the problem, the BIOS might have to be updated. Use the hardware and software vendor contact information articles that are listed in the "References" section to contact the computer manufacturer to obtain the most recent BIOS update.

Note When you update the BIOS, you might have to disable BIOS memory options, such as caching or shadowing, temporarily.

Method 3: Disable or update device drivers loadTOCNode(3, 'resolution');If you have updated the BIOS successfully and the problem persists, the video adapter drivers on the computer might have to be updated or disabled. Follow these steps to troubleshoot the video adapter drivers: 1. If a driver is listed by name in the Stop error message, disable or remove that driver. • If the error occurs during the startup sequence and the system partition uses the NTFS file system, you might be able to use safe mode to rename or to delete the faulty driver. • If the driver is used as part of the system startup process in safe mode, you must use the Recovery Console to start the computer. 2. If the Stop error message does not indicate a specific driver, update the video adapter drivers to the latest versions. 3. Disable or remove any drivers or services that you recently added. 4. Check the Microsoft Hardware Compatibility List (HCL) to determine whether the PCI devices in the computer are compatible with Windows XP. For information about the HCL, visit the following Microsoft Web site:

Method 4: Remove unsigned driversIf you have updated the video adapter drivers and the problem persists, or if you cannot start Windows in safe mode, the problem might be caused by a different, unsigned driver. Remove all drivers that are not digitally signed by Microsoft. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

316434 ( How to perform advanced clean-boot troubleshooting in Windows XP

Method 5: Remove all third-party drivers loadTOCNode(3, 'resolution');You might be unable to determine which third-party driver causes the error. If removing unsigned drivers does not resolve the issue, try moving all third-party driver files from the %Windir%\System32\Drivers folder to a different location. Follow these steps to move the third-party driver files: 1. Use the Recovery Console to start the computer, or start the computer from a different installation of Windows if you have performed a parallel Windows installation. 2. Create a temporary folder to hold the driver files. For example, you could create c:\DriverTemp. 3. Move all files that do not have a creation date for Windows XP of 8/13/2001 from the %Windir%\System32\Drivers folder into the temporary folder that you created in step 2.

Caution If the computer relies on third-party IDE or SCSI controller drivers for correct operation, you must identify those driver files and then leave them in the %Windir%\System32\Drivers folder. 4. Restart the computer. 5. Continue the Windows Setup program. You can add the driver files back to the computer one at a time to identify the faulty driver.
Method 6: Remove third-party remote control servicesIf you still have the problem after you use the previous methods and the Stop error message contains the Win32k.sys file name instead of a driver file name, the problem might be caused by a third-party remote control program. To remove the service, use the Recovery Console to start the computer and then delete the third-party remote control service file.

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Samsung sata hard disk detection problem while windows setup

Hi, Typically, Windows XP installer does not provide full support for SATA HDs (drives) nor for all kinds of SATA Controllers (on the motherboard or add-on card). However, Windows XP installer provided a way out by prompting the user to press F6 and load the necessary drivers in the FDD. The diskette containing the drivers may either come from: manufacturer of motherboard; manufacturer of controller; or manufacturer of HD. If none was provided nor available, then perhaps you can DIY (do-it-yourself). More often than not, it is inside the MB installer/driver CD in D:\Drivers\SATA or something like that and copy to a floppy diskette. Alternately, you can download from the manufacturer's website, decompress and copy to FD. When the Windows XP installation CD puts out the message "Press F6 if you need to install a third party SCSI or RAID driver", press "F6" as instructed. Thereafter, press "S" to specify additional device on the next pop up screen. Insert the driver floppy disk in and press enter to continue. If the floppy disk is made successfully, the installation program will ask for selecting driver. Please then select "Motherboard chipset (VIA, Intel etc Serial ATA RAID Controller(Windows XP)".) After the SATA driver loaded, Windows XP will now recognize the SATA HDD, proceed and continue to install Windows XP. If you do not have a FDD, one of your option is to DIY a slipstream WinXP installer CD. This is better explained in this article . Hope this be of some idea/help. Pls post back how things turned up or should you need fur4ther information. Good luck and kind regards.

Sep 22, 2007 | Computers & Internet

1 Answer


you may need a third party driver for this.

Sep 14, 2007 | Microsoft Windows XP Professional With...

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