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Sony DRX840U DVD/CD RW Burner won't play a DVD!

Won't even recognize it or spin it up. No error codes, just nothing. Disc utility says "waiting for disc to be inserted" when its in. Using mac mini with OS10.7.5 Lion. Had this burner for years and it burns fine to blanks using disc utilities but it won't spin up a pre-recorded DVD, such as a movie or instructional video that is marked both windows and mac compatible. Do I need some sort of viewing software or a driver? Sony doesn't offer one on their site for this drive w/ mac, altho it was sold as mac compatible.

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  • Ellen Gardner Nov 18, 2014

    I'm particularly trying to view an instructional video that came with some equipment that I bought so it should play fine...

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  • 138 Answers

You hvave to check the compatibility first. next is the location rights to play the movie dvd ., other wise., the dvd locks the play.

Posted on Nov 18, 2014

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Posted on Jan 02, 2017

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SOURCE: New Mac ibook

I would suggest that you take it to the apple store and they should be able to fix it for you.

Posted on Jan 10, 2009

  • 1 Answer

SOURCE: burned DVD video couldn't play

are the videos you are rying to burn store bought

Posted on Mar 25, 2009

bronk50
  • 27725 Answers

SOURCE: I have a Sony Optiarc RW DVD burner AD-7221A. I

try using a diferent brand of rewritable dvd\cd you may have a bad batch
good luck

Posted on Aug 30, 2010

  • 10406 Answers

SOURCE: I have a Sony DVD DRU-820A burner. When I insert a

The device is _partially_ broken -- the part that reads/writes DVD media is "dead".

Spend $40 to purchase a new CD/DVD reader/writer, to replace the "dead" unit.

Posted on Dec 20, 2010

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