Question about Carolans Irish Cream Liqueur 750ml Finest Irish Cream 750ml

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How do I find out if you RECEIVED MY REPLY ABOUT APROBLEM WITH ONE OF YOU PROUCTS ??

THE PROBLEM IS THAT WHEN I OPENED THE BOTTLE, ONLY LIGHT BROWN LIQUID CAME OUT. DESPITE SHAKING AND SWIRLING,NO 'CREAM' APPEARED. THE CREAM SEEMS TO BE A LARE BALL IN THE BOTTLE. I RECEIVED A REPLY ASKING FOR INFORMATION ABOUT REPLACING SAME AND REPLIED WITH SAID INFO WITH THE ADDED QUESTION AS TO HOW TO RETURN THE PROBLEMATIC BOTTLE. I HAVE RECEIVED NO FURTHER REPLY.

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