Question about Kocaso M1070 Android 4.1 Jelly Bean 1.5GHz CPU 1GB DDR3 RAM 8GB Flash HDD 10.1-inch Tablet in Silver 10-inch Tablet Case

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I have the Kocaso M1070 and I cant find info on this model,,,only the M1050,,are they the same?? Ive had problems since day one with mine..The keyboard is almost impossible to use..Ive had it more th

Ive even had trouble getting mt apps to work...I have boys who are adept at the uses of most electronic products..ie I pad etc...they cant seem to use the keyboard and search area either...I really think this is a fine device,if only I could get it to operate properly...

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  • Kocaso Master
  • 2,219 Answers

It is listed on their website as a previous model.
Tablet PC Android 4 0 Tablet PC 10 M1050
It does not come with an external keyboard, so was this bought from a third party? If so they should be contacted about replacing it.
Y
ou could try re-loading the operating system here are the details.
Support Firmware

Posted on Feb 21, 2015

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SOURCE: external keyboard not working

Is it wireless? Change the batteries if so. wireless keyboards last a really long time.

Posted on Dec 31, 2013

richsteve51726
  • 16 Answers

SOURCE: I have had my kocaso m9100 tablet since this past christmas and not had any problems with it until recently. It went completely dead and i had it on the charger for more than 6 hours with a little red

You need to check battery to see if the battery has correct voltage. Their should be on the battery the number for voltage of battery if battery is not at suggested voltage then check for tablet with voltage meter to see if the tablet is charging at correct voltage. If battery is at correct voltage then something is wrong with tablet. If battery is not at correct voltage then probably battery is bad. Let me know for further assistance

Posted on Aug 24, 2014

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Anyone from Kocaso, or anyone who owns one of these please jump in and correct me, please!

I suggest first trying the toll-free help for Kocaso: 1-866-777-0079. They are open M-F, 9:30am-6pm EST. Follow exactly the help instructions from that person first! Ignore the rest of this!


Do you know what your son did to induce the error--if anything? Do you still have the manual? Have you tried soft and then hard reset?

Use your PC/Laptop/Mac--not a tablet--to navigate to these links and downloads.

I've done some searching: Manual--Download from this link and open the PDF file with Adobe Reader on Windows. (If you don't have Reader installed, the most current version is a free download at Adobe.com.)
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Firmware Upgrade: Their manual doesn't appear directly to indicate how to perform a hard reset without upgrading firmware. Telephone support should instruct well about that, though. See the manual on page 13--that's likely your tablet's problem! That refers the reader back to "Should I perform a firmware update?" on page 12.

I hope that firmware update isn't required: It may prove very risky--perhaps making your tablet useless.

Note the screen picture on page 9 of the manual: "Backup and reset"--if you can navigate to that, click navigate further in the menu to "Factory Data reset" (that's what my Android 4.0 tablet indicates, anyway--it's likely the same wording). Execute, (and, click "Yes, etc.") if possible: It likely isn't possible, is it?


Here's the firmware update site for the 1070 models: The procedure is somewhat involved, yet not impossible. Actually, two versions of the 1070 tablet exist--1070A and 1070B. You need to determine which one is your's. Definitely click and read "Serial Number Checklist.txt to help determine which firmware update to use. It appears somewhat ambiguous with one model. Again, telephone support ultimately should prove correct here, in your case.
http://www.kocaso.com/firmware/?model=M1070


Yet again, talk to a person at Kocaso first, always ignoring all of this, if possible!


I'm making a guess here: Note step 2 of the "Firmware Update Instructions.

"Turn off the tablet."

Then "Press the Volume + button of the tablet and keep it pressed. "

That point in the process likely should offer an option for factory reset, given that you can't navigate your tablet's "Settings" menus. Navigate on that screen and execute--clicking "Yes," or otherwise affirm.

Try to get in touch with the company! Online, they provide a form in 'Contact Us"--use that in place of calling, if necessary.

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