Question about Samsung Prostar 816 Phone

1 Answer

I have a Samsung prostar 816 phone system and when someone calls in I see a flashing light but no ring in my zone. Tried to reprogram using the guide I saw on the fixya answers but still does not rin

The phone lines ring in one zone but not in another. Please help

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  • Samsung Master
  • 884 Answers

Hi
I found a manual for your phone here;
http://pdf.textfiles.com/manuals/TELECOM-S-Z/Samsung%20Prostar%20816%20Plus%20System%20Admin%20-%20Specia.%20Features%20Guide.pdf
and it would appear (page 2) that your phone / zone is operating in "Night Service Operation" which presumably mutes the ringing tone.
You can download this file (pdf format) to your computer for future reference.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Nov 18, 2014

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Samsung Prostar 816

The battery is dead and will not maintain system programing after a power outage. If the battery is not replaced this problem will occur everytime the power goes out.

Posted on May 07, 2008

ginko
  • 19396 Answers

SOURCE: Samsung Prostar 816

Did you try unplugging power cord for five minutes? often this fix the problem.

Posted on Aug 12, 2008

consultel1
  • 860 Answers

SOURCE: Samsung Prostar 816

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Posted on Feb 13, 2009

consultel1
  • 860 Answers

SOURCE: samsung prostar 816 plus system ringing problem

sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

Posted on Mar 21, 2009

consultel1
  • 860 Answers

SOURCE: My Prostar 816 will not

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Posted on Sep 01, 2010

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with the handset down, enter #20 the screen should say MMC DISABLED
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enter in #62 the screen should say day ring assn
press the line you wish to program
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