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Why has my American-style fridge freezer stopped making ice?

My fridge freezer has suddenly stopped making ice. The shoot where (I presume) the water comes out from to fill the ice tray does not appear to be blocked. The filter was recently replaced, approximately three months ago. Water still dispenses from the front of the fridge fine. I have put it into "Ice Maker Lock" mode for 24 hours and then turned that off and checked the next day, but still nothing. Nothing is even in the ice tray

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  • Michael Florance
    Michael Florance Nov 17, 2014

    I should add that this has literally just gone out of warranty about four weeks ago. And the make and model is Daewoo DRS30DSMB

  • Michael Florance
    Michael Florance Nov 17, 2014

    Additionally, I have just found a "Test" button on the underside of the ice maker. Pressed it, mechanism began turning the tray until almost 180 degree and then back again. All seemed to be working fine, so it looks as though water getting to it is the problem...but I have no idea where to go from here!

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  • Refrigerators Master
  • 744 Answers

Hello Michael;

My name is Peter. I am a retired field service refrigeration technician.

You did not provide a model number so I will help you as best I can. The fact that your water dispenser works narrows it down.

Here are the causes for your icemaker not to fill:

1.) In the back of your refrigerator there is a solenoid valve for your ice maker and another for your water dispenser. The solenoid valve for your icemaker has the smaller plastic tubing that runs up the back of your refrigerator to the top. With the unit unplugged, remove the bottom back cover. remove the two connectors on the solenoid valve. Using a multi-meter, set the meter to the lowest Ohms. Place one meter lead on one of the solenoid metal contacts and the other lead metal contact. If the solenoid is good the meter will read; '0'.

Ice makers have control modules. The control module tells the water solenoid valve to open and for how long to fill the ice cube mold. Then a temperature sensor will tell the control module when the ice cubes are frozen. The control module will, if the ice maker is cast steel - will tell the heater to turn on for a period of time, and then tell the fingers to rotate to discharge the cubes, or if it is a flex mold, to flex. Then the cycle repeats.

The only one ice maker that is repairable is the one with the cast steel mold. The others are just throw-a-ways.

So, if your ice maker solenoid valve checks out, replace your ice maker. Do not buy it locally. You can save 40% or more if you buy over the internet

Posted on Nov 18, 2014

  • Michael Florance
    Michael Florance Nov 18, 2014

    Many thanks for that response, Peter. I added two comments after I posted that with some additional information. Make and model is Daewoo DRS30DSMB and I found a "test" button - this revolved the ice maker 180 degrees, as if to empty into ice bucket, and then back into position; seems to be water getting into the ice is the problem. Does this affect your answer in any way?

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let it run its caused by stagment water in the system it will clear over time.

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SOURCE: Neff K3990 Fridge Freezer ice maker not working and water leaking out

Sounds like the water hose to the ice maker has come loose. Is it in warranty?

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Try replacing the filters, they might be slowing the water flow.

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If there is a reset button on your ice maker try pushing it. Many ice makers have two holes for reset. A general rule of thumb is if the ice maker fingers are stopped in a slightly vertical position then your ice maker unit is working. If the fingers are stopped anywhere else then it needs some sort of attention or replaced. Make sure there is water, or ice in the ice maker tray, if not then the problem is with water supply.

Posted on Nov 29, 2008

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SOURCE: Ice maker not working

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on May 30, 2009

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