Question about Amazon Kindle Fire HD

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I cannot get back my stuff on my kindle. It is on Kid Stuff;it WON"t go away.

How do get back my books, movies, music, etc.? In the left hand corner there is a cute cat below Ruth's kindle. A lot of games and stuff I do NOT want are offered.

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The kindle and most other tablets allow multiple profiles to be setup and used by several people.
Try swiping your finger down from the top of the screen, you should see "Parent Settings" If you set a password you can input it here then pick a new profile to switch to.
If no password was set, you should simply be able to switch profiles.

Posted on Nov 17, 2014

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If you press and hold the power button for 30 seconds the Kindle will reset. Only programs, apps, music, etc.. stored on your device will show up. For some items the Kindle will need access to the cloud.

Posted on Nov 19, 2014

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Posted on Jan 02, 2017

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My screen went from black type face to light gray while reading a book.


I have a paperwhite and never seen it do that. I have seen it do some other odd stuff with a book though. Have you checked other books to see if they are ok? There may be a program error for that book. Back up to first page of a chapter to make it easier to find your place again. Delete the book from your kindle. Then look the book up on Cloud listing and try downloading again. You may have to go back to you account at Amazon and download from there. If it still does it's change thing contact support to see what they say about it.

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I recommend asking AMAZON directly, via their website, perhaps. My understanding is that they are the makers of Kindles and could likely, correctly provide the answer you seek.
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My grandson sat on kindle, now it will not come on, can I recover information on it, books, movies etc and have it put on a upgrade?


If you have an amazon account then all your books and movies will automatically be available on a new kindle when you log in to your account. Any photos etc. which weren't backed up to your account may be lost.

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How do I download a book without wifi and without signing up for 2 different accounts.


You need wifi to download anything to your kindle. look at it like this you live in kindleville and send your hubby to pick up a cake [book] at the amazon store. he has to drive on a road [wifi] to get there and back. if you cant get wifi at home for any reason. there is places to go to get wifi for free like your city libeary is the best one because its safe for your kindle when downloading but for something fast go to places like mc d's taco bell starbucks but before you get on safe guard your kindle from hackers they sit in places like this and wifi hack your stuff from your kindle while you are using it. i hope this help i may be wrong i found this

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you can get this @ amazon.com put kindle fire manual in search window to buy a manual if available and there is normally default load a manual on the device turn on go in to docs the user guide on the device click on it

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How do I get a new kindle I lost the won I had


Try buying a new one on Amazon. We try to answer questions. For this service not even I get a penny. So don't expect us to give away tablets or other stuff. Sorry J.D.

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When I was purchasing books last night my Kindle froze and would not function. I cut it off to try to reboot and now it won't come on. ???


Try rebooting your Kindle by holding the 'on' switch down for 20 seconds then letting go - it should 'reboot' by itself. You may have to do it a couple of times to reset your Kindle.

If this doesn't work, contact Amazon Customer Service as this is a common problem.

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On my kindle how do I get back to page 1 after finishing the book?


Tap once in the middle of the page to bring up the icons and other stuff at the bottom of the screen. Drag the position indicator (the circle on the scroll bar) all the way to the left.

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Having trouble transferring books from computer to Kindle.


How to transfer music or books to your Kindle device.
1. Connect your Kindle to your computer. It will be available as a drive under My Computer for Windows users or in the Finder for Mac.
2. There are 3 folders on the device:
  • Documents - Digital reading materials. Newspapers, books, etc.
  • Audible - Audiobooks.
  • Music - MP3 files.
Copy your files to their respective folders to transfer them to the device. The Kindle supports these file formats:
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  • Text (.TXT)
  • Unprotected Mobipocket (.MOBI, .PRC)
  • Audible (.AA)
  • MP3 (.MP3)
If you have any more questions, feel free to ask :)

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Kindle 2 frozen on one particular book will not open anything I can put in my password, and see my home stuff when I try to open a book it is stuck on the one book I was reading. I am a new kindle owner...


I have a paperwhite and Fire tablet and never had this kind of problem. Customer support is free and fast.

You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Sep 02, 2017 | Amazon Kindle Wireless Reading Device

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