Question about Samsung Freezers

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Good day. My Samsung fridge/freezer SR-S22FTFB runs normal for the first few hours when been switched on, both fridge and freezer temperatures were set for (- 18 and 2), both fans are running and when

Good day. My Samsung fridge/freezer SR-S22FTFB runs normal for the first few hours when been switched on, both fridge and freezer temperatures were set for (- 18 and 2), both fans are running and when these temperatures were achieved I notes that the system switched over to the defrosting cycle for a period of time. The fans and compressor switched on again and the above mentioned cycles repeat themselves for three to four times (the Ice tray deliver +/- two ice deliveries) then the completely system stops refrigerating and both fridge and freezer fans as well compressor does not switch on again. The whole system remains in this state not the compressor neither does the two evaporator fan motors switch on again .The Freezer digital temperatuur displays (- 18 degrees) start flashing but the temperature of the fridge showing 2 (not flashing). Although the temperature show -18 and 2 the temperature inside the refrigerator and freezer are increasing. The only way to reset every thing to the original state is to switch the power of at the supply and it wil repeat what was said above. Things that I note and that I kept in mind. 1. The Machine compartment was clean - no dust 2. There were no water leakages - except for the ice in the icemaker that melted due to the increase of temperature inside freezer. 3. Both evaporators were ice-free. 4. No drain blockages - water were spotted inside Machine compartment spillage bucket - Showing defrosting did take place. 5. No funny noises when fans are running or during mentioned cycles. 6. Enough space available at the back of unit for heat dissipation 7. No power failures recently. 8. Water filter clean and functioning. 9. Both temperatuur sensors open and clean. 10. All door rubbers and unit in excellent condition. 11. I note that the Quick freeze button does not faction as mentioned in the Manual. It seems if I need to press the Vacation and Freezer Buttons to display the "Self-diagnostics check list" in steed of Quick and Vacation. -We had no need to use Quick freeze previously. 12. My unit warranty has expired. Your assistance or any information will be highly appreciated. Thank you,

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  • Danie Vermeulen
    Danie Vermeulen Nov 18, 2014

    We manage to found out more about the problem we are deling with. It seems if the problem starts when the defrosting cycle starts. But we have to wait until this cycle starts to observe what’s happening. We do not want to switch of the system at this stage to take measurements on the heater, sensors, etc. The only problem that worries me at this stage is how to defrost it manually (Remember I said the “Quick freeze button does not faction”) If someone can assist me in that regard please.

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  • Samsung Master
  • 744 Answers

Hello Danie;

My name is Peter. I am a retired field service refrigeration technician.

The normal setting for a freezer is -2 to +2 degrees F., and the normal setting for the fresh food section is +35 to +40 degrees F.

You only have one source of cooling and that is your freezer. With the settings that you have, you are asking your unit to do what it is not designed to do.

The ice maker is struggling because if it is a cast steel ice cube mold, the heater beneath it is not designed for the current to break the ice cubes free @ -18 degrees F., or if you have a plastic flex ice cube mold it is too ridged to flex enough to break the ice cubes free. Normally your ice maker should dump 8-10 times in a 24 hour period.

A note on food storage. Make sure you do not overload your freezer of fresh food section to the point where food product extends beyond the edge of the shelves.

Posted on Nov 18, 2014

Testimonial: "Hi Peter. Thanks for your quick response.Ever heard of Degrees Celsius ... LOL (Fridge +7 to -1 and Freezer -14 to -26 Degrees Celsius) We did take out all the products and left a few buckets of water in both sections for testing purposes.In the meantime we manage to get more information and I will change my Question above accordingly to that. I think we are close to the real cause of the problem.I am a retired Electronic Engineer myself. Thanks.Have a nice day."

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Posted on Jan 02, 2017

  • 1078 Answers

SOURCE: I have an older commercial upright Hobart freezer.

In most cases, an evap that freezes up is either an air flow problem or no defrost cycle. Older Hobarts have mechanical defrost time clocks. It could be locked up i.e., not running so no defrost cycle.
It could be coming out of defrost too early because the sensor that monitors the evap temp is not working properly.
The door could not be closing. If left cracked open, it will freeze up every time as unit never hits temp., keeps unit running. Warm air is seeping in and the moisture freezes on evap.
Lastly, the defrost heater(s) may not be working. Burned out, shorted, broken wire, etc.

Good luck and hope this helps.

Posted on Mar 29, 2009

woodchuck789
  • 4059 Answers

SOURCE: Freezer temperature v

This sounds like your motherboard,computer or control board(they call it different things in different models) is bad. It is responsible for the fan speed and timing of the defrost cycle. To locate your timer, motherboard, control or adaptive defrost control , enter your model number and search for the part or post back on Fixya.
http://www.searspartsdirect.com/partsdirect/index.action?psid=26129238&sid=PSx20071217x00001a

Posted on Sep 20, 2009

  • 4793 Answers

SOURCE: Sanyo Frost Free Fridge (Model SR 1031) very slow

DO NOT TRY TO MODIFY TIMING CYCLE.you would need to completely modify printed circuit board and inbuilt computer......some freezers cycle around 6 to 8 hours.the temperature can only be checked say every 12 hours to get an average reading

Posted on Feb 13, 2010

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Hotpoint FZ175G red warning light comes on freezer still freezing after reset light comes on again after a couple of hours


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 17, 2013 | Freezers

1 Answer

Fridgidaire freezer warming up


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 09, 2013 | Freezers

1 Answer

What shld settings be as food is freezing in fridge it has side by side knobs saying colder mid less cold it is a westinghouse fan forced frost free freestyle unit


The settings are "relative". Someone with this fridge in Montana may need to run the same fridge with different settings than someone in Texas to get the same temperatures.

Many manufacturers recommend that the fresh food compartment should be 34 degrees F, and the freezer -10 to 0 degrees F. To set this properly, place a thermometer in the freezer (that can display temperatures as low as the desired temperature). Adjust the thermometer for the correct freezer temperature before going on to the fridge. A fully stocked freezer could take 12 hours or more for temperatures to stabilize after making changes to the thermostat. Once the -10 to 0 degree temperature has been achieved, set the fresh food compartment temperature.

Place a thermometer (that can display below freezing) in a 6 (or so) oz flexible plastic cup of water and place on a shelf in the fridge. A glass of water could break if the temperature gets below 32 degrees if the water turns to ice. The water acts as a buffer to rapidly changing temperatures when the door is opened to read the thermometer. If the fridge is "full", allow 24 hours for the temperature to stabilize before making changes.

If the fridge and freezer are empty, changes may be seen in just a few hours or less. Otherwise, wait the 12 / 24 hours for the freezer / fridge compartments.

I hope this helps and good luck!

Sep 06, 2011 | Freezers

1 Answer

We have bought a new american style fridge/freezer and it was delivered yesterday. We have left it on for 24 hours and the temperature is not going down the fridge wont go below 12 degrees and the freezer...


ambient temp 10/35 degrees C.not in direct sunlight,
did you use a level to make sure that it is level in all planes,just to make sure all the door seals are tight,
(look along the seals to make sure)the unit should be left on for at least 24 hours in its chosen position with the doors shut,then check temp,it could take another 12 hours to settle down once loaded.Also make sure that its not touching the wall cuts down on vibration.
once checked,if still not right call samsung..they are good.

Apr 04, 2010 | Freezers

1 Answer

Sanyo Frost Free Fridge (Model SR 1031) very slow to cycle through freeze to defrost back to freeze cycle. The temp in Freezer compartment goes from -17 degrees to -1 degree then back to -17 as it takes in...


DO NOT TRY TO MODIFY TIMING CYCLE.you would need to completely modify printed circuit board and inbuilt computer......some freezers cycle around 6 to 8 hours.the temperature can only be checked say every 12 hours to get an average reading

Feb 10, 2010 | Freezers

1 Answer

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hi! theres no funny when you smell burning please switch off the power and you che

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1 Answer

Fridge Freezer very noisy!


cycling every 30 mins is normal. bear in mind that frost free are more noisy as there are fans running as well.
you appear to have temp in freezer too high - should be -18degC

Oct 11, 2008 | Freezers

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ca. 2010 GE fridge with Samsung ice maker. I have to hold the reset on the icemaker every few days to keep making ice or it quits. What's the fix? When it works, there's a loud popping every 3 seconds for about 2 minutes, then a few minutes later ice harvests into the bin. With my hand against the outside of the fridge next to the icemaker, I can literally feel each pop. I originally thought it was the ice release heater failing that caused cubes to pop loose hard, but I couldn't find anything wrong electronically when I took things apart and examined the board and connections in the icemaker. I may have missed something mechanically that's causing some part to flex and then suddenly give against the wall inside every 3 secs as the clock cycles through the beginning of a harvest? What might that be? But after reassembly it now has the added feature of harvesting a few times and then stopping altogether. We run flat out of ice if I forget to press and hold the reset button for 10 secs. every few days. Apparently the clock is cycling incompletely or something now. Could a cog be missing/broken/out of alignment in the clockworks, such that when it gets so far along it slips, but can be reset? How about the lift arm? Could it be out of position inside such that something it's connected to isn't properly repositioning when the arm drops back down? Or could all of this be related to a faulty control board elsewhere in the fridge?

Apr 19, 2017 | Samsung RS261MD 26 cu. ft. Side by Side...

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