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I have the same problem with a 20 inch clock that I found at Goodwill. The solution is to purchase a new quartz clock movement...they can be found on eBay for around $11 including shipping. You will need to open the case (probably held by screws on the back), pull the hands off the post and slip the unit out of the back of the clock. Measure the post and order the size needed. I ordered from clockman80, and all the info you need to order is on their auction page. You can also contact them if you need help. You have to decide if you like the clock case enough to go to a little trouble, but I liked this clock and it was like paying $18 for a $40 clock. It should now last for another 10 years :)
1. push "custom settings" button 2.select the "tray settings" button on the screen itself 3.select the tray you want to change the paper setting 4.Select the size and type of paper that is loaded in the tray.
The currently selected paper type will be highlighted. • To change the paper type selection, touch the appropriate type key. • To change the paper size selection, touch the appropriate size key. • To change the displayed size selections to AB sizes, touch [AB ? INCH].
Message will appear asking you to check the paper in the tray.
Go to Paper Menu > Paper Size > Tray 1 - note what the Auto setting states (Letter, A4, Legal, etc.) Pull the tray out to set what it is configured for. Then reinsert it & pull it out a few times, noting what the display show the Auto size show. It should match the tray's settings.
If the Display indicates otherwise, it means one of two things:
1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.
2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.