Question about Bose Soundlink Wirless Mobile Speaker Portable Speaker 3300011310 3300

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What happened to my Bose Soundlink? what to do?

Well, I have a Soundlink 2, it worked perfectly. But a while ago I lost my cable and adapter (I think it's 17V or 19V and 1A). So I used an adapter from my Qumi Q2 projecter which looks the same and has 19V 3.42. Then it worked fine, though I was a bit unsure if this is good. Then the other day, since I found an extra adapter from my old laptop, which looks the same too, I plugged it to the Bose Soundlink. The adapter is 19V 3.95A. Then it worked. But in 2 days, when I try to use it again, the bluetooth no longer worked,I tried to remove and pair it to all my devices, none worked, couldn't even find it when scanning for bluetooth device. Also, the charging no longer works, no matter if I use the 19V 3.42A adapter or the 19V 3.95A adapter... What can I do? I bought this a few years ago, and don't think the warrant is still valid if I can find it. Do you think it would help to sent it to get fixed? Thanks

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You probably fried your Soundlink by using the wrong adapters. In general, an adapter yields the rated output at the rated current so connecting a 19V, 3A adapter instead of a 19V, 1A adapter applied much higher voltage.

Posted on Mar 10, 2017

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