Question about HP Office Equipment & Supplies
If the lines is same direction with paper way that means the problem with laser beam pass ( check mirror and its window)
if lines are perpendicular to the paper direction the drum is the problem ( check all fuser connector first )
Posted on Nov 17, 2014
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Posted on Jan 02, 2017
SOURCE: xerox workcenter XD120f
The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.
Posted on Jan 27, 2007
The drum unit on these models is a complete replacement unit. the drum can only be cleaned by removing the unit and then there are some screws to be taken out. two on the back plat and two on the front. if you take these cover plates of the unit will split and you can remove the drum(Blue roller) and under neath there is a charge roller as well that can be cleaned.. only use water on the black cahrge roller and gently rub with a cloth till clean. The drum with a very soft cloth and some liquid brasso may clean it up or get rid of the scratch lines but if they are too worn the drum needs replacing. you can clean the scanner glass and the mirrors underneath here as well.B0392201 is the part number for the Drum unit which comes as a complete unit. you may need to purchase the developer for the drum init as well B0399640 is the part number for this. hope this helps >>>A
Posted on Feb 10, 2010
Testimonial: "Thank you this is helpful"
SOURCE: I am getting thick black
print out is basically due to cartridge related issues. Take out the
cartridge and clean its drum/ (green roller) with a dry, soft,
lint-free cloth. The drum is usually located under a cover. Checkout for
any spilled toner inside the printer and clean it also. Print a few
pages so that the parts get further cleaned. I think, this would solve
Moreover, black streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Try replacing the cartridge or get the PCR Roller changed by a professional.
Let me know if any further clarification is required.
Dont forget to appreciate the solution if I could have been of any help!
Posted on Feb 15, 2011
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