Question about Frigidaire Gallery Series FGHB2866PF 27.8 cu. ft. French Door Refrigerator with SpillSafe Glass Shelves, Effortless Glide Drawers, Quick Freeze and External Ice/Water Dispenser: Stainless Steel

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When I open the refrigerator the freezer pops open

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I appreciate your inquiry, Tammy McAninch!

Based off the information you have provided your Frigidaire freezer door pops open when you open your refrigerator door. This can happen with new refrigerators because the seal is new. I understand your question is labeled under model FGHB2866PF. It could be issues with your door not aligned properly and hitting your freezer door to open. I would check the gasket to make sure they are creating the proper seal on your freezer in order to check that you can use a dollar bill. Place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then replace the gasket. If you continue to experience issues with your freezer door I would recommend reaching out to a professional for further assistance. I hope this information helps to some degree. -Matt

Posted on Nov 18, 2014

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