Question about Keurig 2.0 K550 Brewing System
I'm writing this same answer on all issues related to "add water" issues. We just purchased a brand new 2.0 yesterday and were trying to make our first cup but could not get past "add water". Among other instructions Customer Service said the water needed to be luke warm/ room temperature. We even microwaved the water jug for a minute but it didn't work. What did work was filling the reservoir half full of jug water and then adding nearly boiling water until the reservoir was at Max level. I pushed Continue and it began to work. I used a digital thermometer and saw the water temp was 113 degrees. I hope this helps you.
Posted on Feb 15, 2015
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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