Question about Keurig 2.0 K550 Brewing System

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Why do I get the Add Water error when my reservoir is full? If I am brewing a K-cup it works fine but if I try to brew a K-carafe pack it says Add Water even though the reservoir is full. This is my 6th machine. I have exchanged 5 in the past 60 days because of this same problem. I am ready to give up on Keurig all together and move on to a better brand. This is my biggest complaint though. If it was the water pump it would not brew at all right? I can get a single cup just fine but if my husband and I want coffee together via the carafe it fails every time. If I have to return this machine it will be the last Keurig product I purchase. I have contacted customer service for the second time and I am waiting on a response. The first time I contacted them they told me that I would have to return the machine and exchange it and gave me a coupon for a free box of K-cups. That free box of K-cups was not enough to make up for all of this inconvenience. Not to mention the two boxes of K-carafe packs that I have now purchased that I will probably never be able to use.

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I'm writing this same answer on all issues related to "add water" issues. We just purchased a brand new 2.0 yesterday and were trying to make our first cup but could not get past "add water". Among other instructions Customer Service said the water needed to be luke warm/ room temperature. We even microwaved the water jug for a minute but it didn't work. What did work was filling the reservoir half full of jug water and then adding nearly boiling water until the reservoir was at Max level. I pushed Continue and it began to work. I used a digital thermometer and saw the water temp was 113 degrees. I hope this helps you.

Posted on Feb 15, 2015

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Posted on Jan 02, 2017

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We have a keurig 2.0 carafe 550 new. it will brew the 1 cup but when we try to brew the carafe it says to add water even when it is full of water.


I think you guys are missing the point of the question. We too have the same problem and the unit is brand new. 1 cup it works awesome, 1 karafe it says it doesnt have enough water, even though there is enough. I would think if it was a scaling issue, the 1 cup would not work either. From what I have read so far, a kinked hose sounds more logical.

Dec 26, 2014 | Coffee Makers & Espresso Machines

1 Answer

!0 Cup home Bunn. Does not brew the number of cups of water coffee (water) in craft. 8 cups of water 6cups of coffee.


If you don't brew often enough you will loose a small amount of water in the tank due to evaporation while the tank heater comes on and goes off to maintain the proper brewing temperature, so if it has been a while since you last brewed, without coffee in brew basket put a carafe of water thru the brewer, you will get less than a full carafe out because it fills the evaporated space in the tank first then uses the rest to brew. Once your tank heater shuts off usually 5 minutes on less you will get out all the volume you put in.

Oct 11, 2014 | Bunn 10 Cup Home Coffee Brewer

1 Answer

Why cant I get a full cup of coffee


Brewing a Partial Cup
If the brewer is not brewing the full amount selected, it may be caused by the following:
  • The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.
  • The brewer needs to be descaled. Please refer to the descaling instructions.
  • The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup pack.

Jul 27, 2014 | Keurig B60 Coffee Maker

1 Answer

My 12 Cup grind and brew coffee maker needs a good cleaning. How do I do it?


To clean the inside of the coffee maker, fill the reservoir with water as you would to prepare coffee, except add 2 tablespoons of vinegar to the reservoir. Place a clean filter in the basket and run the solution through. When it is complete turn off the unit and let it cool for 2 minutes and then pour the hot solution back into the reservoir for a second run, you can reuse the filter that you placed in it the first time. After it is finished this second time, turn off the unit for 2 minutes and pour the used solution down they kitchen sink. Allow the carafe to cool for a couple of minutes and fill with cold water and run it through as you did the solution, but put a clean filter in this time. Repeat this one more time to remove the vinegar solution and discard the used filters. Once the carafe is cooled fill it about 1/3 full of water, add several ice cubes and 1 tablespoon of baking soda swirl this around in the carafe for a minute or so. Rinse the carafe and run it and the basket through a cycle in the dishwasher or wash by hand with warm soapy water. Rinse thoroughly and you're done. Good luck.

Aug 28, 2013 | Cuisinart Grind and Brew 10 Cup Coffee...

1 Answer

After brewing a cup, lights are flashing and it needs to be unplugged to reset to brew


It's time to descale your brewer. Run a full reservoir of pure white vinegar through, and then a full reservoir of water, "brewing" and dumping one cup at a time. You might have to do two reservoirs of vinegar if you've never rescaled it before.

May 23, 2012 | Keurig Elite B40 Coffee Maker

1 Answer

I put in 6 cups of water and only 5 cups brew. It


The amount of water you put in the carafe isn't the same amount you'll get out of the coffee maker, as some of the water is normally lost as steam vapor during the brewing process.

I would also look at the water level gauge inside the reservoir or on the sight gauge to make sure I have added the right amount to make the amount of brewed coffee I want.

As to the filter pre-soaking issue, it shouldn't matter since you likely made several pots since then and the filter has likely expelled any residue already. I would run a full pot of just water with a filter in the basket, just to see if you're getting a full carafe after brewing, making sure you have a full reservour to begin with.

As to the grind of the coffee, I find that a medium coarse is best for all but expresso coffee. However, you might want to experiment with your grind settings until you find the setting that makes the coffee to your likeing and taste. Coffee is all about what you like to drink, so take some time to find what you enjoy.

I use a high-end filter for all my drinking and coffee brewing water to get the best possible taste as it does make a difference.

My nieighbors have the same coffee machine and use the same coffee brand, etc., but don't filter their water. They've noticed the difference and always comment that they need to get a filter for their water.

When I run white vinegar thru my machine, I always run at least two (2) full pots of plain water thru the unit before I start making coffee again, to rid the reservoir of any vinegar residue.

Hope you find this helpful and best regards!

Aug 06, 2009 | Cuisinart DCC-1200 Coffee Maker

1 Answer

Coffee maker with grinder--sometimes, when percolating, it overflows


Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.

Jun 28, 2009 | Cuisinart Grind & Brew DGB-500R, 12-Cup...

2 Answers

No manual with Bunn NHBX coffee maker.


before plugging in place your empty filter basket in the coffee maker and place a pot under it. Slowly pour in two pots of water using the pour pitcher. Now you can plug it in. it'll take 15 min to heat up first time . when you brew your first pot leave your water level a little short,because the water will expand (only the first time)

May 06, 2009 | Bunn NHBX-B Contemporary 10-Cup Home...

1 Answer

Cusinart 12 cup grind and brew overflows with grinds and water


Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz. Note: Some coffee makers define as little as 5 oz as a cup.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.

Apr 02, 2009 | Cuisinart Brew Central DCC-1200W, 12-Cup...

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