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Can I claim back part of purchase price of tele that wont turn on

Tele23 months old should last around 5 years as told by trade standers officer if not am intitled to part of purchase price refunded towards new television

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I do not think that they will refund any money since time has past

Posted on Nov 17, 2014

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Tele wont switch on only 23 months old can I claim back part of purchase money


Not sure about the tradestander office statement, but saying that a TV should last at least five years is like saying that my dishwasher should last the same amount of time (which mine has lasted longer). You, like most of us are up against the hope that products produced in today' world will stand up to longevity as those products produced 20 years ago; it just does not apply anymore. That is why there are warranty's, depending on what model is purchased. I've always bought a Sony TV, and NEVER had a problem (my last Sony TV lasted for almost 20 years, and that is because someone in my house, and no one will say who, turned the volume too high and ruined one of the speakers, less I would still have it). Just my opinion. If fixing the TV is more than 50% of the cost, then it probably is not worth fixing.

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Although the manufacturer only give a 12 month guarantee it is down to the retailer to sort faults. Under statutory rights you have up to 5 years to male a complaint. Get a quote for repairs and issue a claim in the small claims court.

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Try contacting the consumer affairs office or Office of fair trading for assistance.
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Hi the problem your having is with the gpu chip the chances are it has over heated and broke the solder holding it to the board, if its less than 3 years old, (check date on back) then send it back as this fault is covered under warranty for 3 years, if its older than 3 years then this means your going to need to get the gpu chip reflowed and the heat sink paste changing, look around for a good price, how ever the fix may only last a few hours or it could last a few months but its not going to be a long term fix so you need to decide is it worth doing or buy a new one, dont buy second hand they wont last long at all.

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Delonghi microvave replacement bulb, microwave only 6 months old


I got a Delongi Mic form argos too ,model ED8525S-SBD, sounds like a similar problem to what happened to it last year. Issue is that the bulb explodes (mainly due to the very strong spring on the door I think) leaving filament lieing on the metal chassis, hence the trip switch in your fuse box trips.
Didn't manage to find a replacement bulb but at least if you remove the old bits then it will get the machine back up and running and stop the trip tripping!
Take off the top by removing the 4or 5 screws around the outer edge at the back. The bulb sits directly behind the front panel inside its own metal chassis. There is a diamond shaped black plastic flange which the 2 power wires feed onto. 2 metal lugs hold this inside the chassis. straighten the lugs and the bulb holder pulls out. Even with the bulb removed I think there was a blown fuse and I had a further issue with the turntable not turning(this feeds off the same circuit as the bulb). So maybe Argos were right - the machine only cost £80 at the end of the day!

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This is a very old machine. They are only designed to last around 3-4 years. Buying another multifunction from HP is a gamble. My office no longer sells due to warranty claims. You should purchase a new Canon Multifunction. Good luck!

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1 Answer

WOn't turn On


I talked to an Akai certified tech who told me the problem is a bad convergence module. The part alone is $400. Fortunately, I purchased mine from Costco 3 years ago. Costco has a 100% guarantee policy that I was not aware of. I called them asking if I had an extended warrenty and they gave me the full purchase price as a refund ! If any Costco purchasers are experiencing this problem and you purchased the TV prior to March 2007 (when Costco changed their policy), you may be able to take it back and get the full amount you paid for it. I turned around and purchased a new, larger Panasonic for under $150 more. It has a 5 year warrenty.

The Akai service number (to reach a certified repair place) is 1-800-726-4405. The Akai people are very good and can direct you to options. For those near Pittsburgh PA, Contact Rosewood Audio in New Castle 724 654-3023.
KW Pittsburgh

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