Question about Bose Audio Players & Recorders

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AV 321 Media Center has a hum. Can stop momentarily with disc drawer open? I think I will need to send this in??

Made in Ireland. serial# 027752352570466AZ. Power to 120v AC

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  • 166 Answers

Check for faulty capacitors inside unit

Posted on Dec 01, 2014

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snakehead
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SOURCE: Stuck Disc

I sould hope by now you have already taken your set to be repair your gears inside are either broken or striped .blessing from belize goodluck.

Posted on Mar 23, 2007

Zenodilodon
  • 145 Answers

SOURCE: Media Center disc tray will not open.

This is a common problem with optical drives. There is a small band/pulley inside that connects the ejection motor to the gear action, This reduces stress on the gears and it helps with smoother motion while running. The issue comes in where the band/pulley becomes worn out and loosens a bit and this causes a reduction in friction against the spindle the band/pulley is on. You may need to get a new band/pulley for your optical drives ejection system in your media center. The whirring sound you happen to hear it the ejection motor spinning but its not catching on the band/pulley.

Posted on Mar 12, 2010

Testimonial: "Thank you so much. Your explanation makes sense. Now we know what needs to be checked out. "

  • 2 Answers

SOURCE: Disc drawer won't open and sometimes doesn't power off

The disc drawer is broken, there are motors that open the drawer (what you hear when turned on and off) and it must of got damaged by a cd or some other way. If you want to open it, pry it open with your fingers or screwdriver. I had to take the 5 cd holders out to see the problem and there was a cd that jammed everything. But you might not have that, take a look. And the "bye bye" thing is normal but not if it wont go off at all.

Posted on Jun 23, 2010

ib_yang
  • 1098 Answers

SOURCE: Bose 321 media center dvd

Hi.
Please clean the lens with a dvd cleaner kit. The kit contain a dvd and a liquid cleaner. Use first the dvd cleaner and if the problem persists, use the liquid cleaner.
Thank you for using Fixya!

Posted on Nov 29, 2010

electricdime
  • 434 Answers

SOURCE: My Bose AV 321 Media Center works except for the

Try to clean the DVD drive lens with a Lens cleaner CD. These are available at your local department stores such as Kmart. It looks like a CD but it has a brush attached to it. Just insert the cleaning CD and let it cycle a couple of time and then remove it. If this does not work then your DVD laser could be going bad.

Posted on Dec 02, 2010

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Control buttons on the Media Center may need to be replace by a Bose service Technician.

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There could be a disc jammed in the tray. The humming sound is the tray open/close motor trying to work

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On the 321 systems turn off the power and unplug the power cord from the bass module. Wait 5 minutes and plug it back in. Then, simply hit the "stop/eject" button on the media center itself (do not turn it on first)..this should release the tray unless there is a mechanical failure inside the tray mechanism itself.

Thanks to Matthew O;Neil for the the tip,...Italo

On a Lifestyle system with a tray that won't open, try this: Turn off the power to the system and unplug the power cord to the back of the media center itself. Wait 5 minutes and plug it back in. Then, simply hit the "open/close" button on the media center itself (do not turn it on first)..this should release the tray unless there is a mechanical failure inside the tray mechanism itself.

If this does not work, then call Bose when you are home with the system at 800-367-4008.

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Contact Bose with the serial number from your media centre. they'll send you a software update disc free of charge which WILL solve this problem

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check to see if tray is out of alignmnet ..also check to see if 5 or 7 pin flat ribbon cable form servo drive board to tray got dislodged from connector or is bent,cut etc...

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1 Answer

HUSBAND DESTROYING 321 SYSTEM LOL


Turn the switch off on the rear of the Acoustimass module (subwoofer); wait 30seconds; turn on, system shows "Bose 321"; as soon as this disappears, press "Open/Close" button. If the drive hasn't failed, the drawer will open. It's worth contacting Bose to check the system software is up to date - if it isn't, they'll send an update disc free of charge.
If this doesn't give the disc back, contact Bose for a repair - it could have happened if the disc was accidentally put in upside down. Otherwise, the drive may have failed - this could happen to any make of product, no matter what the cost or make, that's why you have a warranty.

Nov 20, 2007 | Bose 3·2·1 II System

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