Question about Sony PlayStation Portable (PSP) Console

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Playing neopets on psp

On two different systems i was playing the neopets game ond both times the system would stop working and then the system was unable to read any umd games or movies. its like the game messed up both systems. any suggestions on any fixes?

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  • Master
  • 709 Answers

Hi Shay877,

Well I would not use that UMD no more.
The UMD could have jarred the Laser and keeping it from moving. Sometimes you can clear this by forcing the laser to move some. You will hear it click a few times. Once you click it a few times one way or another. Try a UMD, Not the UMD that broke it, to see if that fixed

Posted on Nov 12, 2007

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1 Answer

My son psp beep when you put a game in and the umd does not come up can you help please


f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
    "
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

When I switch on my PSP, it directly goes onto load the UMD game and when I try to quit using HOME button, the buttons and consoles dont work. Then I need to use the hold button after which though the...


Hi. Since you're in UMD Autoload mode, you need to configure that in the PSP Settings. To do this, turn off your PSP and remove your UMD. Now, turn it back on and it won't autoload your UMD since it wasn't there anymore.
Now, go to "Settings" and scroll down to "System Settings" and press X. Scroll down again the selection until you see "UMD Auto-Start" and press X. At the right side will appear the options "ON" and "OFF". Select "OFF" and press O button several times to go back to main screen.
Insert your UMD. Now, try playing games from Memory Stick. You may have to turn off your PSP and turn it on again to finally play homebrew...
I hope this helps...

Jun 07, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

Cant play umd games


90% of the time UMD's will not play because laser has gone bad

Check UMD's for scratches
You can try to clean laser (cue tip rubbing alcohol) but usually does not work

If comfortable replace laser (drive doors break real easy)
If not seek repair tech help.

Aug 03, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies


If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive


Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks


For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Not reading umd


your son probably dropped his PSP at the time and the UMD drive broke or if your son says he didnt drop it you can get a cutip and softly clean your UMD reader the little bubble sorta in your PSP be carful while doing that

Jul 15, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

UMD Games Will Not Load


Sounds like the lazer not reading UMD's

Apr 01, 2008 | Sony PlayStation Portable (PSP) Console

3 Answers

Psp freezes up during certain games


bet you are playing on a slim, turn of the umd cache in system settings then the problem stops perhaps the game (driver 76) doesnt support the umd cache system using the extra ram in the psp slim
well it worked for me anyway

Jan 26, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP Can't Read UMD!


UMD games play on any unit, the movies are regional.

tiny scratches & finger prints can stop them playing look carefully at the disc.

do the discs load ok? no mechanism damage?

Dec 16, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp-lazer ain't reading the games


This link should help.

  • Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
  • Try playing the UMD on a different PSP system. If the UMD plays, the original PSP system may be the problem. If the UMD does not play, the problem may be isolated to the UMD itself.
  • Try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Make sure the exposed UMD surface and plastic casing is not damaged[2]. Do not use if plastic casing is cracked, collapsed, or if foreign materials have entered inside the UMD enclosure.

Nov 10, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp doesnt read UMDs properly


I started to have this problem with the games that I play all the time. What I noticed is that the game starts to sink into the case. I got mine to play by first, pushing on the reading side of the disk. Later, I had to take the plastic front piece off that has the UMD label. You have to be careful because the actual UMD disk can come out after that. You also have to be careful because you don't want to crack the whit case that holds the UMD. I hope that this helps.

Apr 06, 2007 | Sony PlayStation Portable (PSP) Console

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