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I have a pk5001z modem from century link. I can't get my laptop to connect to the wifi. Everything lights up solid green (eve wifi symbol) except the internet symbol, which is flashing between green a

Pk5001z modem from centurylink centurylink is provider Internet was working fine last night (~midnight) we got a storm early morning (~3-5am) and there's still a little wind (don't know if that would affect it)

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Technotch
  • 22 Answers

SOURCE: D-Link Router & Actiontec Modem

Hi,

connect the Dlink router to the modem ActionTech->( wan port )Dlink. Login to the Router web-interface and go to STATUS & check the WAN IP address which would be modem ip address. if there is an ip address, do ping test on your computer to that ip address and see you are getting successful ping results. If so, the ping yahoo.com and see there is an successful ping for yahoo.
- If there is No WAN IP in STATUS Page, Connect the computer directly to the modem and let me know the ip address you are getting. Can I know your ISP name please?

Posted on Oct 25, 2007

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steveaug
  • 36 Answers

SOURCE: Intermitent DSL/Internet Connnectivity 2701 Router

Hii,

* If you can connect after disconnecting power and reconnecting, it means there is formation of static charge on modem

* Check whether there is any cordless phone or any other satellite devices next to the modem. If so, move the modem 10 feet away.

* If your modem is placed on carpet, please place it on wooden desk

For guest:
Do you see the power is also interrupted while loosing connection? If so try plugging the modem into different socket. Dont waste money for simple problems.

If this doesnt work, please dont rate me down, if it works, please rate me as fixya!!! lol...

Have a nice day!!!

Posted on Jun 09, 2008

  • 1 Answer

SOURCE: Arris Modem won't work with Airport Express

Not sure how helpful this will be, as I'm running a different piece of gear, plus it requires both troubleshooting + ISP assistance.  I had a similar problem with my AirPort Extreme: AirPort Extreme saw the Arris, iBook saw the AirPort Extreme, but no internet connectivity.

  1. In my case, I needed to set the AirPort to DHCP in the AirPort Utility application.
  2. Power down the AirPort Extreme
  3. Power down the Arris. You achieve this by unplugging the Arris *and* removing the back-up battery.
  4. Wait a few moments.
  5. Insert the battery into the Arris.
  6. Plug in the Arris power supply.
  7. Wait for the Arris to go through the restart protocol; when all the lights on the front panel are solid green, the start-up is complete.
  8. Power up the AirPort Extreme; wait for the front panel light to go solid green.
As I was doing this, I had my ISP on the phone that confirmed complete connectivity of the signal path and ensured that I was online.  While the Arris was powered down, my ISP also sent a "message" to the Arris; I don't know if this was a software update or what.  I completed the AirPort set-uo through the Utility application, the AirPort restarted, and I was online.
Hope this helps.

Posted on Apr 13, 2009

elix0411
  • 3530 Answers

SOURCE: Reset modem now wont connect to internet. No green light.

check the phone line if properly inserted to the modem. if ther is no DSL light present on the modem it means that you are not sync in the cabinet.

Posted on Mar 26, 2010

  • 1 Answer

SOURCE: The link light on my Comcast modem keeps flashing.

Comcast is full of crappy there internet connection is horrible they are lying to everybody take it back like I'm doing I have never had such horrible connection my cell phone from ATT internet has never not once connected but for some reason my Comcast never connects

Posted on Mar 06, 2011

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1 Answer

I have a PK5001z. I can not get the modem to accept the password to join IPhone to modem. Is the password the key/passphrase? What do I need to do to make modem to accept the password?


Check your PK5001z wifi security mode. If it is WEP, you will need to change it as WEP is old and not compatible with many smartphones. Change it to WPA and you should be able to link to the iPhone.

Sep 19, 2015 | Computers & Internet

1 Answer

Why are both the Wireless and WPS lights on my modem\router always on solid green, when I only have a DSL connection?


The wireless and WPS lights solid green mean that the wifi and WPS are active. It also means that your home network is exposed to anyone with a laptop/pad/smart phone who knows how to hack into systems that have not been set up properly with the proper security.
I see the following security issues with your router:
1. The router's password is still the default or it does not have one.
(This means anyone who knows your router maker and model can easily break into your network and systems and steal your info, the router maker is broadcast by your wifi SSID, so they know it)
2. WPS is enabled and active (WifiProtectedSetup)(this service is a major security hole that is used by hackers to gain access to routers, it must be disabled for protection)
3. The wireless (wifi) connections are open (not encrypted), anyone can intercept the wireless traffic and read it. WPA2/AES encryption needs to be configured for the best protection.
4. The router's built in firewall may not be configured correctly exposing you to drive-by hacking.
To resolve these issues requires someone who understands router security and is best done onsite.
You need to engage someone you trust to check and configure your router and computer systems properly to protect yourself.

Mar 23, 2015 | Compaq Computers & Internet

2 Answers

I have a Netgear WNR2000 v4 router. We recently had a power outage.Power came back on in 5 seconds.The cable modem is fine,however the router ONLY shows me a solid green light for power, nothing else.


I would just do the reset, this should allow you to access at factory defaults. (I hold button in for 10 sec).

A solid green (power?) light is good
LAN ports should only light if connected
WiFi port should light if set to active

Mar 02, 2015 | NetGear Computers & Internet

2 Answers

Just got a qwest pk5000z when plugged in power light stays solid green, dsl light stays solid green, then I receive Internet connection.. After about 30 seconds it resets and starts the whole process over....


Are you using the RJ45 ended Ethernet cable?
I've been battling an issue where an Ethernet cable plugged in caused the PK5000Z to reboot approximately every 120-300 seconds (2-5 minutes).
Switching to just the wireless and not having any Ethernet cables plugged in resolved the issue.
Unfortunately this won't work for me since I only use the modem as my gateway to the internet and actually have an Astaro Secure Gateway Firewall that connect to the modem via Ethernet. I'll be contacting their technical support again tomorrow as I've had 3 modems RMA'd and not a single person there at Century Link could figure out what to try except to keep RMAing them.
So anyone else hitting this issue, try using just the wireless instead of the Ethernet Cable.

Jan 24, 2012 | Computers & Internet

2 Answers

Are the lights on the router stay on or blinking ?


The power light should stay solid as long as the router is plugged in. The WAN light and LAN lights are solid when you are connected, and the connection is idle. The lights blink when traffic is present. The lights are off when there is no connection.

Mar 15, 2011 | D-Link DIR601 WirelessN 150 Home Router...

1 Answer

I have moved to new home. I am using 2wire wifi


you can check if the ethercable is loose or if you have a spare ethernet cable (rj45) you can replace the one that youre using

Jul 14, 2010 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

Internet will stop working when laptop goes on standby


www.2wire.com I would be calling these folk in a heartbeat this should not happen and the fact is this is a malfuction with the modem myself. I have 2 of these modems without this issue.

May 22, 2009 | 2wire (1000-000057-000) Modem

1 Answer

Cannot get hardwired computer to connect through modem


Is your laptop setup with dynamic IP or static IP? Could it be that the IP scope doesn't match now on it? You could also try running ipconfig /flushdns to make sure there aren't stale entries.

Does the link on the back of your laptop light up green when connected to the router and does the proper green light show up on the router too?

Mar 31, 2009 | Microsoft MN-700 Wireless Router (p5308j)

1 Answer

1st time installation: cannot install modem properly


Hey try this one, if doesn't work let me know. First you have to powercyle your modem - meaning turn it off for 10 to 25 seconds then power it up again. Then check status of the modem lights. It should all be in solid green. Else you have to check if cables are properly connected - Data cable (green cable) one end connected to the filter with labeled "DSL/PHN" or the one with monitor engraved, then other end connected to the green port on the back of your modem. Then check also connection of filter to walljack. After which check status of the lights. If still not all in solid green. Check devices near to your modem, these might be the reason for interference of DSL signal. Electronic such as monitors, speakers... must be 2-3 feet away from your modem. Check modem lights. If all in green, test connection. Also there should only be one phone jack connected to your DSL phone line.

Jan 14, 2009 | AT&T High Speed DSL Modem

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