Question about HP Officejet 4620 e-All-in-One Printer, Print / Copy / Scan / Fax, USB 2.0, Wi-F
If printer is in warranty, demand for replacement.
1. Check ink levels in printer..if levels are showing, take out all ink cartridges refill them.
If levels are zero, go for new cartridges.
2. If ink level are showing in printer & physically cartridges having ink, then problem with print head, try to clean the clogged nozzles.
Posted on Nov 30, 2014
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Posted on Jan 02, 2017
As you have already tried replacing the ink cartridge , u can try to reset the printer .
Perform a semi-full reset on the all-in-one by following the steps below
Take out the cartridges from the unit .
Make sure the unit is connected to the wall jack directly without any surge protector.
Unplug the power cord from the back of the unit ( without turning off the unit ) .
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
after one minute turn on the prnter . it will go into alligment phase > let it finish .
after its done > try to make a copy .
8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
Note - you can also try the Ok n cancel key combination in place of # and 6 .in case the first combination does not work .
Posted on Jun 04, 2008
Is this a refillable cartridge you're using or a genuine HP OEM...
If it's a CIS, refillable or some kind of cartridge which is not made by HP then chances are the ink nozzle has failed and allowed the yellow ink to leak everywhere...
There are a lot of problems with these 3rd party cartridges and I would never recommend using anything other than a refilled HP cartridge or a genuine one.
Hope that helps.
Posted on Jul 11, 2009
SOURCE: HP J4500 color cartridge error
Take the cartridge out and clean the contacts off with something (ie: pencil eraser, your thumb...) That worked for me! I couldn't find a solution anywhere even after chatting with online tech support from HP. Quick and painless! I hope this helps...
Posted on Jul 25, 2009
I identified this issue with my Officejet 6110xi All-in-One as firmware corruption. Attempting to install the supplied firmware update gave the error that "no hp device connected to the computer would benefit from it at this time." Attempted to power down the printer using #9 keystroke and got "FULL RESET" message, but problem of extremely slow printing and erratic behavior of the print heads persisted. I solved the problem by putting the printer outside in cold weather for two (2) days. This frequently resets firmwares with software corruption back to their embedded EEPROM state. Hooked the printer back up and worked fine. If cold weather is not available you could try other creative methods of cooling the device, just use a plastic bag and with ideally some drying packets thrown in to prevent excessive moisture buildup in the cold environment. The colder it is the faster the firmware resets.
-Paul Ronco, Computer Technician
Posted on Jan 25, 2010
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