Question about Canon MX300 Office All-In-One Printer
Ever since I purchased this printer I have not been able to scan Can you help me
Is the scanner wireless. I have a Canon wireless scanner and have an occasional problem where wireless connection does cut out for no apparent reason, but then I discovered that I have to switch the printer on first before the modem and computer. Since then I've had no problems. If your MX300 is not wireless, then you have to start all over again. Switch everything off. check the cables are correctly connected in the right sockets. This done reinstall the software and try again. To scan something, you first try and see if the MX300 all in one printer is in the Printer folder by clicking on Start, Control Panel, Device and Printers (Windows 7), then check if there are icons or picture of a printer with the actual name under it, e.g. MX300 (usually there are two printers, one has a green check mark). Normally Canon provides a picture of the actual printer, whereas the other picture of Canon (the one that says Canon ........ series printer XPS), you ignore this one unless you know what you're fiddling with. Right, now double clicking on the one with the actual Canon printer picture, it opens all what you need here, Print Management, Image Scan, Printer Status and Ink Information, Support, On Screen Manual. Etc. With the printer already switched on, double click on 'Image Scan' and follow the on-screen instructions. If there is an 'Auto' button, click that and see if you get the printer to scan. Later you will also learn the rest of the Printer's functions. Good luck.
Posted on Nov 17, 2014
Have you downloaded or installed the full software for it? If so can you open the program first and initiate the scan from it?
Posted on Nov 16, 2014
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Posted on Jan 02, 2017
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