Question about Epson C11CC36201 Workforce 2540 Wireless Multifunction Inkjet Printer-

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New ink cartridges yellow not working properly

Put new set of epson inks in and now print is very magenta as if yellow is not working. Checked supply levels all showing as new inks.

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Are they originals or replacement/refills?

Posted on Nov 16, 2014

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Magenta and yellow wont print ,new cartridges,cleaned print head still wont print .black and cyan work fine



Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
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No yellow


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Only black and blue will print on test page; yellow and magenta does not. Ink was just replaced.


Did yellow and magenta print OK before the previous cartridges ran out? If so, it looks like your new cartridges are not working properly. Try another yellow and magenta cartridge - you can re-use the previous cartridges if they turn out not to be faulty. If new cartridges don't solve the problem, you can try soaking the print head, in case you have nozzles blocked with dried ink for some reason.

Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta/yellow ink on the nozzle check, then there is hope! Repeat the head clean/nozzle check process 2 or 3 times, but not more. Leave for 24 hours for any air bubbles to disperse. If nothing, repeat the soak process once more. If still nothing, post a new comment detailing what you have done and the results.

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I have a used C60. I have replaced both ink cartridges with Epson cartridges. When printing in color, the colors are not accurate. For example, red comes out yellow. Also, there are lines running through...


Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.

If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.

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Serious Color Printer Issues


This is to do with the way in which the cyan, magenta, yellow and black ink is mixed to produce all the colours e.g. to print "red" requires both magenta and yellow ink. Thus, if the magenta ink is not flowing for some reason, for example, the "red" will print out as yellow. So, make sure all your cartridges and nozzles are working properly.

If you need further help with this, please post a new comment to this effect.

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