Question about Facebook Social Network
I have reported a problem to Facebook over two weeks ago about changing my Facebook groups settings from secret back to closed group,how long does it take for a reply back,it has been two weeks already.I am the only admin on the group,I changed my group settings from closed to secret & I have around 430 members,new potential members cannot access my groups link now because it is secret & I have requested from Facebook 3 times now for them to change the sttings back from secret to open so that the public can access the groups link to request to join my group & also how long should this process take.why can't admin just reverse this simple task?Thankyou.
Facebook Customer Support info:
24 hours, 7 days a week
let me know is you need anymore hellp either myself or someone here will help you.
Posted on Nov 16, 2014
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Posted on Jan 02, 2017
Facebook is in their OWN world, if you are an Administrator, it should be Immediate. If you are Not, then they will not do anything. If you are an Administrator, REATTEMPT to change the setting now and it should go through.
Posted on Nov 14, 2014
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