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Why when I am copying in black and white - using no color does the copies come out with pink edges. The more copies I make the darker pink the edges become.

I am very disappointed in this product. I am a realtor making lots of copies and pictures. I bought 2 Lexmarks, and had a colleague purchase 2 as well. So between the 2 of us, we purchased 4 all in ones spending over 3000.;00 and out of the 4, 1 of her broke and no longer works, and 1 of mine no longer functions correctly . Now my 2nd one is not functioning correctly and prints very poorly. I would not recommend this to anyone I thought it would be a better product for the money and better copier.

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6ya6ya
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Posted on Jan 02, 2017

  • 11 Answers

SOURCE: MFC-9840 prints vertical stripe ~2" from right edge on all color printouts

Hi,
The first thing i would try to do is clean the corona wire on the drum unit. It might also be a faulty magenta cartridge.

Posted on Jan 04, 2008

  • 43 Answers

SOURCE: Photo-copied Blk & White pictures come out with a pink tinge instead of blk & white.

haven't come across this problem myself, but renew all the ink cartridges, using Epson genuine only and no refills

Posted on Feb 12, 2008

SOURCE: print poor copy quality

Fuser pressure (2 green levers on fusing section) may be set to envelope position.

Posted on Mar 05, 2008

  • 220 Answers

SOURCE: When printing, color comes out faded, and black copies are worse

transfer belt worned out.

Posted on Jun 26, 2009

  • 120 Answers

SOURCE: Faint red line across page when making color copies or printing in color from computer

Some possibilities are:

1) Dirt on the glass, dirt on the glass strip for the doc feeder, or dust on the mirrors. This would be the case if the line only showed when copying and not printing.

2) Toner dropped onto the charge sawtooth.
This may be possible if the line is intermittent and only showed up for 1 or 2 colors.
Open the front door and remove the waste toner box. To the left of each drum there is a green organ-stop type stem. Pull and reinsert each stem. You will hear a zipping noise. These are your charge scrubbers.
This may be not as likely if the line shows up in the same place on all 4 colors

3) Toner or dust on the lens
This may be possible if the line is intermittent and only showed up for 1 or 2 colors.
In the area where the waste toner box goes, look for a grey stick with a white cushion on the end. This is your lens scrubber. Look in the area under the charge scrubber on each drum cartridge for a gap. Insert the scrubber cushion side down into the gap and run it forward and back to clean the lens.
This may be not as likely if the line shows up in the same place on all 4 colors

4) Transfer belt blade not cleaning
This is best handled by a service tech since the mylar belt is very fragile. The squeegee blade that cleans the transfer belt between copies is missing a spot. The blade needs to be taken off the belt, cleaned and repowdered. Recently, Sharp made changes to the composition and thickness of the mylar in the transfer belts. Overpowdering the blade or belt when it was changed may cause improper cleaning of the belt creating lines across the copies. Often the condition clears up after a couple of days as the gap between the blade and belt is sealed.
This is most likely the cause as the line shows up in the same area for more than 1 color.

5) Transfer belt and/or blade is worn out
If the belt is worn the blade must be replaced but not vice versa.

6) Clogged waste augers in the drum cartridges.
Waste toner may cake up in the drum cartridge and knock loose on the drum.

It may be time for full maintenance on the machine.

Posted on Jul 09, 2009

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Here's information from the HP manual:
Use the copy features
The HP All-in-One enables you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness of the copy, and use special features to make high-quality copies of photos, including
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Press Copy repeatedly to display the appropriate menu. The following menus are available:
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