Question about Brother SE400 Computerized Sewing and Embroidery Machine

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I have a Brother se400 brand new today. When I turn it on it makes a rattling noise when the needle moves. I also have a Brother NV500 cassette threading system and when it starts it is very quiet. Th

I have a Brother se400 brand new today. When I turn it on it makes a rattling noise when the needle moves. I also have a Brother NV500 cassette threading system and when it starts it is very quiet. This rattles like something is loose inside. I have embroidered with it and have tested every stitch function all is well but this just doesn't sound normal. Would anyone possibly have an answer for this?? Thank you so much for any help or assistance. Best regards, Debi

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Debbie the sound you are hearing is the needle width stepper motor initializing. This is normal. Do not be concern.

Posted on Nov 18, 2014


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 46 Answers

SOURCE: Machine makes a loud noise and will not make stitches.

sounds like something is broken. best to get it checked out. take to the sewing machine doctor.

Posted on Oct 24, 2008

  • 1 Answer

SOURCE: Thread tangles under throat plate while embroidering

Could the little hook that is stuck over the bobbin area be the thread cutter? My thread cutter gets stuck there and I have to turn my machine off and then try to use the cutter to reset it to its "resting" position.

Posted on Feb 04, 2009

  • 3 Answers

SOURCE: brother pe-150 starts to embroider then totally jams

needle might not be fully pushed up in shaft, or wrong size bobbin is used

Posted on Jun 11, 2009

  • 96 Answers

SOURCE: stitching loose. won't thread the fabric

try to rethread the machine all the way back to the spool of thread and check the top and bottom tensions on scrap of same fabric

Posted on Dec 13, 2009

  • 1116 Answers

SOURCE: Brother CS-6000i - the bobbin thread is not coming

Check list:

1 - Flat side of the needle is facing the back of the machine.

2 - Threaded machine with the presser foot up - always.

3 - Bobbin thread is feeding from the spool in the correct direction and through the proper guides.

Lower and raise the threaded needle, holding onto the end of the thread.

If this does not pull the bobbin thread up, the timing may need adjusting.

There is a graphic for doing this as or take it into the dealer for service.

Posted on Mar 10, 2010

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