Question about Kenmore Freezers

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Our Kenmore 253.28432801 is just over 5 years old. It stopped freezing, and the Sears tech says it has a leak and needs coils and a condenser. This would be $618, he suggested we buy a new freezer. Co

The fan is running, he checked for ice buildup on the coils, and it's still keeping a temp of around 28 degrees.

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  • Gregory Cassidy
    Gregory Cassidy Nov 15, 2014

    Thanks for the advice. But we have it on 7 now, which is the lowest it has.

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Hi
I've looked on the Internet and found lots of information about the model you quote. I don't know how expensive / cheap freezers are in your country but $618 seems a lot to pay out on a 5 year old machine, and my personal opinion is that it makes better sense to put the money towards a new one.
I presume the temperature of 28 degrees that you refer to is in degrees Fahrenheit, since 28 degrees Centigrade is a hot day temperature, so as a trained graduate Food Technologist with some 25 years experience, can I ask you please to empty the freezer of any food in it and throw the food away. Freezers should operate at a maximum of 5 degrees Fahrenheit, and preferably as low as minus 10 degrees Fahrenheit, so any food held at 28 degrees Fahrenheit will not be suitable for consumption after only a couple of days.
I give a link below which confirms what I have said above
Maintenance tips for yourfreezer
Please stay safe and don't risk food poisoning.

Posted on Nov 15, 2014

Testimonial: "Thanks for the tips. We moved critical stuff to our other freezer, and will throw out anything that needs to be-bread and other items will last for a bit."

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  • Master
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If it's holding at 28 degrees, it's not the coils. See if dropping the temp does any thing to lower the temp. If it does, fine. If not, most likely just the control needs replaced or just cleaned.

Posted on Nov 15, 2014

Testimonial: "Thanks for the advice. We have it at 7 now, which is the lowest it runs at."

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The ice could be preventing the freezer from freezing properly, try defrosting the unit. if this does not help then this could indicate a more serious problem like a bad temp sensor or refrigerant leak.

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Hi Dogwoodhills
Happy to help you!!

I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

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SOURCE: problem with upright freezer not freezing

It sounds like the unit is low on freon or the compressor is going bad. You have several other components that could be affecting this as well. Make sure the coils are free from dust and clean underneath. This is a bit premature for you to have problems now, especially since it is a Sears product.

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alarm should go off when freezer reaches minus 18c or lower.

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