Question about Chamberlain 3/4-HP Whisper Drive Plus Evercharge Standby Garage Access System

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I couldn't close the door with remote but i can open it, not sure why?

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U need to check the safety sensors. There may be a blockage in front of them... or one or both sensors have gone bad. Make sure the wiring from the sensors is complete to the opener unit first. There should be led lights on the sensors to indicate if they are functioning. One thing you should do is read your owners manual. If you can not locate it check online for a copy or reach out to the manufacturer since this is a safety issue they should be willing to help you. When it comes to solving issues we tend not to take the time to read things first. I even do it myself. I have had this problem and had to press the open/close switch until the door was fully closed. Most types of safety sensors are available online or in the big home repair retailers. Good luck

Posted on Nov 26, 2014

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Posted on Jan 02, 2017

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