Question about Office Equipment & Supplies
Code error E03
Printers & Copiers
Code error E03
Posted on Aug 13, 2016
This error code appears to affect Canon printers and to be fairly general.
Basically E03 means "Paper Output Tray is closed./Paper jam".
Please try the following to resolve the problem.
If the Paper Output Tray is closed, open it. The machine resumes printing.
If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed.Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button
If no luck, please check using a flashlight, to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, un-plug the printer power supply.
Next, take a dry cloth or Q-tips and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Holding the printer in both hands (you may need another person to help you) , turn it upside down and shake it for a few seconds to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper.Then try to print again.
If no luck, remove all paper from the machine and then blow out the feed roller and paper tray thoroughly with compressed air three or four times.
Once done plug in back in and insert a single sheet of paper and test the printer.
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Posted on Jan 02, 2017
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