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How do i fix the error 000003-0000 on ir 3320?

It's shown e000003-0000 on the screen.

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  • Canon Master
  • 884 Answers

Hi
Whilst looking through the web I found this procedure for clearing errors from ir series Canons. You might like to try it first.

  1. Additional Functions: Click the Additional Functions button once. Do not hold down.
  2. Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
  3. Additional Functions Revisited: Click the Additional Functions button once again. Do not hold down.
  4. Copier Button: The System Management screen will open. Click the Copier button on the screen.
  5. Function Button: Click the Function button at the top of the screen.
  6. Clear Button: Click the Clear button on the screen.
  7. ERR Button: Click the ERR button to highlight it.
  8. OK Button: Click the OK button at the bottom of the screen.
  9. Power Off/Power On: Power the unit off and back on using the switch on the side of the unit. The error will be cleared.
If this doesn't work, I found a complete list of error codes here:
Error Codes Canon iR3320
There are 12 pages of them but yours appears to be on the first and related to the temperature of - or lack of - the fixing unit. From this site you can also buy a service manual which may also be helpful to you rather than the User Manual/Guide.
Cheers

Posted on Nov 14, 2014

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Posted on Jan 02, 2017

spinal
  • 287 Answers

SOURCE: E000003-0000

Hello 1999.We can reset the code together. And for many errors the copier can be reset,and then recover, then move on like normal. However the code you have (E000003-0000) means that an extremely temperature sensitive area of the machine misbehaved.And the copier gets really anal about monitoring this temp so the code may return as soon as the copier runs a diagnostic, but I can assure you we can reset the code so lets give a whirl and hope for the best.Ok, on your operator control panel, next to the nine key pad,is a button that says "additional functions".Locate it and we will perform a 3 step function that will allow you to enter "service mode" which will let you clear the code. Press "additional function", release it and then immediately press the 2 and 8 buttons simultaneously, release them and then press additional functions again. As I said this is a 3 step process that should be done in a smooth but timely fashion. If done properly this will summon a new screen that will show you a few "blocks" and the top block will say COPIER. Press it and a new screen will appearwhich will have several blocks across the top of the screen. One will say FUNCTION and you need to press it. Again a new screen. Look at the menu in the body of the screen and you will see CLEAR. Press clear. New screen again and look for ERR. Press ERR. After you have touched ERR notice the "OK" button in the lower right corner of the screen. Touch "ok". Now unplug the copier and wait a few seconds.Now plug that baby back in. The copier will attempt to return to a ready condition by "warming up". This is where the copier may notice a problem with the temp. Then make a copy. This will force the copier to run a brief diagnostic(which you wont see). If the copy successfully exits the copier then you should be ok. But the fact that the code occurred at all Means that at a minimum the copier had previously seen a problem and so the code may return. Hopefully, we just saved you the expense of a service call and all remains well. I hope I have helped you and I will keep my fingers crossed hoping it was merely a momentary problem. Good luck and take care. SPINAL

Posted on Jan 20, 2008

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SOURCE: canon ir 3300 display shows error E000003-0000

RESETTING CODE E000003-0000 ON CANON IMAGE RUNNER 5000 COPIER

Posted on May 20, 2010

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SOURCE: i have a xerox machine ir 3320 i have facing a

he E 602- 003 is due to hard disk system error
but you can scan it ;run check disk its can fix that problem.
try this,

hold on 1 and 9 (from the machine key board) then switch on the copier;
then wait arround 1 hour all sceer will be white then the copier will display download mode.
then switch off and put on the copier.

Posted on Oct 31, 2010

  • 1 Answer

SOURCE: Sir I have Canon IR

Sir I have canon 2870 machine. The machine giving the finisher problems, when starting the finisher going down. The machine showing the problem E540. Please kindly solve

Posted on Jun 09, 2011

fivemayur
  • 414 Answers

SOURCE: solution to errorE000003 0f ir 2520

Press the additionel function button & press 2&8 buttons at once and again press additionel function .select COPIER and FUNCTION and CLEAR and ERROR andpress OK button.

Posted on Feb 26, 2013

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1 Answer

What does e000003-0002 on canon ir c3380i,e000025-0002,e000045-0000 refers to?


Hi. That error ( 0003-0000) is related to the fixing unit. You need to clear it from service mode first.

You need to be quick doing the next process because machine will automatically turn off after a few minutes.

With the copier turned on press the next key secuence
Press adittional function
Press 2 and 8 ( at the same time )
Press additional function.
Service mode should appear in the screen . If it doesn't repeat the secuence until it does .
When service mode appears press in the touch panel COPIER
Then select FUNCTION
Then select CLEAR
then select in the lower list ERR
Then press ok in the lower corner
Turn off the machine from main Switch. Wait a few seconds and turn it on again .
Try to make some copies . If error persist there is a malfunction in the fixing heater and need to be replaced

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Hi . The second error indicates there is a temperature problem in the fixing unit. You need to clear that error from service mode first.
with the machine turned on Press the next:
Press aditional function once
Press 2 and 8 at the same time once
Press aditional function once again .
Service mode should appear in the screen . If doesn't repeat the secuence until it does .
Then in the touch screen
select copier
Select Function Select Clear
Select ERR and press ok in the lower corner of the touch screen .
Turn off the machine for a few seconds (5)
Turn the machine on . If problem persist that mean the fixing unit is defective

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dear
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