Question about Canon Office Equipment & Supplies
It's shown e000003-0000 on the screen.
Whilst looking through the web I found this procedure for clearing errors from ir series Canons. You might like to try it first.
Error Codes Canon iR3320
There are 12 pages of them but yours appears to be on the first and related to the temperature of - or lack of - the fixing unit. From this site you can also buy a service manual which may also be helpful to you rather than the User Manual/Guide.
Posted on Nov 14, 2014
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Posted on Jan 02, 2017
Hello 1999.We can reset the code together. And for many errors the copier can be reset,and then recover, then move on like normal. However the code you have (E000003-0000) means that an extremely temperature sensitive area of the machine misbehaved.And the copier gets really anal about monitoring this temp so the code may return as soon as the copier runs a diagnostic, but I can assure you we can reset the code so lets give a whirl and hope for the best.Ok, on your operator control panel, next to the nine key pad,is a button that says "additional functions".Locate it and we will perform a 3 step function that will allow you to enter "service mode" which will let you clear the code. Press "additional function", release it and then immediately press the 2 and 8 buttons simultaneously, release them and then press additional functions again. As I said this is a 3 step process that should be done in a smooth but timely fashion. If done properly this will summon a new screen that will show you a few "blocks" and the top block will say COPIER. Press it and a new screen will appearwhich will have several blocks across the top of the screen. One will say FUNCTION and you need to press it. Again a new screen. Look at the menu in the body of the screen and you will see CLEAR. Press clear. New screen again and look for ERR. Press ERR. After you have touched ERR notice the "OK" button in the lower right corner of the screen. Touch "ok". Now unplug the copier and wait a few seconds.Now plug that baby back in. The copier will attempt to return to a ready condition by "warming up". This is where the copier may notice a problem with the temp. Then make a copy. This will force the copier to run a brief diagnostic(which you wont see). If the copy successfully exits the copier then you should be ok. But the fact that the code occurred at all Means that at a minimum the copier had previously seen a problem and so the code may return. Hopefully, we just saved you the expense of a service call and all remains well. I hope I have helped you and I will keep my fingers crossed hoping it was merely a momentary problem. Good luck and take care. SPINAL
Posted on Jan 20, 2008
he E 602- 003 is due to hard disk system error
but you can scan it ;run check disk its can fix that problem.
hold on 1 and 9 (from the machine key board) then switch on the copier;
then wait arround 1 hour all sceer will be white then the copier will display download mode.
then switch off and put on the copier.
Posted on Oct 31, 2010
SOURCE: Sir I have Canon IR
Sir I have canon 2870 machine. The machine giving the finisher problems, when starting the finisher going down. The machine showing the problem E540. Please kindly solve
Posted on Jun 09, 2011
Press the additionel function button & press 2&8 buttons at once and again press additionel function .select COPIER and FUNCTION and CLEAR and ERROR andpress OK button.
Posted on Feb 26, 2013
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