Question about KitchenAid K45SS Classic Stand Mixer

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Kitchen Aid Mixer won't start - grease leaked out from ring

Went to turn it on to use it and won't start. There was grease coming out of the ring. Some of the higher speeds haven't worked for a long time. Any ideas?

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  • Expert
  • 108 Answers

I agree with all the answers that were posted,check brushes for sure,check screws on back of mixer behind the back of mixer the rounded cover at the back of mixer,just turn the screws at first just to see if that gets your motor turning at least,then if it does,look on the Internet on how to set speed of mixer and it will tell you how many turns the arm of the mixer is suppose to turn a minute for each speed number up to ten.

Posted on Nov 15, 2014

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  • KitchenAid Expert
  • 162 Answers

If you want to tackle the disassembly, you can download the Service Manual from:
http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

It may seem daunting at first, but take your time and read through it. All the illustrations make it appear longer than it really is.

Posted on Nov 14, 2014

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Well what Ross said is correct in as far as he went. Lets tackle the drip first. Even after you clean and replace the drip ring you may have drips again. The grease will not help your recipe but it will not hurt anybody either. Two ways to fix it. One (recommended) take the mixer apart clean out the old grease and load six ounces of kitchenaid grease back in and install a new motor head gasket ($30.00) for parts. Or turn your mixer upside down and run it on med speed for 3-5 minutes. let is sit for a while then do it again (upside down) for 3-5 minutes (you are effectively re-mixing the grease) If you don't use your mixer often then you should do the remix every few months.

Now won't turn on, ...well the brushes might be the problem, ...not usually though. The speed control switch under the rear cover is usually the culprit. there are three screws on the speed switch in the form of an upside down triangle, the top two screws control speed from stir to 6, Medium. the bottom screw is for adjusting higher speeds. You either need a new switch ($18.00 shipped) or you need to adjust those screws. There are several good "Utube" videos on the internet that will show you how. Replacing the switch is easily done in about 40 minutes. videos on that also. Hope this helped if not get back to us so we can FixYa.

Posted on Nov 14, 2014

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  • KitchenAid Master
  • 1,221 Answers

The leaking grease has very little to do with it not going, remove the chrome drip ring (yes it's called a drip ring, it is used to catch most of the drips) and clean it out & wipe around the planetary. The oil is separating out of the food grade grease due to age or lack of use or both. Remove & check the carbon brushes under the side caps on the motor. They are keyed so will only work when installed the correct way. You may find the brushes worn out and in need of replacement. Observe which way they come out, one corner is ground off and that is the key. If that is not the problem then you will need to look under the back cover, sometimes there can be a broken or loose wire there.

Posted on Nov 14, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

Posted on Jan 19, 2007

  • 16 Answers

SOURCE: kitchenaid mixer speed

I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I had this exact problem and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were snug and tight. Guess what?  My original sensor also made my mixer work!  There was nothing wrong with the original Hall Effect sensor except that the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy another sensor. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. To fix your problem:
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312.

2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes about 10-15 minutes to perform.
6.  Finally, use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

Posted on Mar 21, 2009

ricardok45
  • 135 Answers

SOURCE: I an looking for the intructions on my Kitchen Aid

Hi. Goto kitchenaid.com. Click on the Customer Care button, click on find manuals, in the search window, enter k45sswh. this page will show the operating manual and farther down the page the parts manual. Download both these files.

Go to mendingshed.com and locate their FREE kitchenaid service manual and download it. This manual will greatly assist you or a repair person should your mixer ever need repair.

A word of caution...Do not overload the mixer with too much bread or cookie dough or it will cause damage to the transmission. Use the recommended capacities found in the manual.

If this solution has assisted you, please rate it. Good luck! ricardok45

Posted on Apr 07, 2009

hslincoln
  • 235 Answers

SOURCE: leaking oil from kitchen aid mixer ksm150ps

Hi, BRIANMICHELL ? How much oil are we talking about, and over what period? How old is your machine? Your KA mixer?s internal gears are factory packed with enough grease to last a lifetime, whatever that means. Depending on the age of your mixer, where it was stored (warm temps possibly?) and how long it's been idle and/or how heavily it?s been used; these factors all will eventually cause the lubricant grease to separate into its base oil from its additives, with the resultant oil seeping from openings beyond the gasket down the agitator shaft. Gravity can be very insidious. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try KSM150PS, and select one of the files listed under Parts List (check to see it this matches your mixer model). Turn to pages 6 & 7, titled ?Case, Gearing and Planetary Unit?, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. For starters you may want to order parts #15, transmission gasket, and # 16, O-ring, along with some food-grade grease. Also, while you?re inside the guts of your mixer you can check for any other unseemly wear and tear on the gears, etc. It can be messy but gratifying. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html Good luck and have fun. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln

Posted on Dec 01, 2009

hslincoln
  • 235 Answers

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Posted on Jan 12, 2010

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1 Answer

Where the beaters fit in, there is a small oil leak when using. It will probably get worse. Bought in 1996


Oil leaks are common. As oil is stretched it separates. If it is leaking over your nice silver "beauty ring" then the ring is not catching the oil. If it is leaking below the silver "beauty ring" then the gears in the planatary area has worn down too much and is separating.

In either case, you can wipe it up with use or do what a lot of DIY people do, take her apart and remove and regrease the unit. Search online for regrease kitchenaid mixer, I would post a link but I dont want the link to be broken down the road. There are tons of tutorials for it online. You remove the grease and replace it with new. I used automotive grease from autozone, but there is a specified grease for the mixer on kitchen aid's site. Depends how picky you are.

Kitchenaid does not grease under the planatary from factory anymore, they just dont see a need. (this is an area below the silver beauty ring I mentioned. It was metal on metal when I took apart my new mixer for check up. This may be why you have grease leakage too, it was an old standard to grease there, but there is not significant friction to warrant the heavy grease there anymore.

Hope this helps.

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It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:
http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

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The grease in the gearbox, over time, will separate into oil and heavier grease- mixing them together again and letting them run back to the top of the gearbox should take care of it.

If not, come on back and we'll go through the whole disassembly procedure.

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http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

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I'm assuming yours is an older model with the tilt-head feature.

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

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Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA

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I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

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