Question about magicJack New & Improved 2012 Plus Free 1yr Subscription Magic Jack

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I have the magic jack plus and I cant get it to work because I have a different computer can you help me please

Have dial tone but wont connect How can I connect to my competer.

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  • Master
  • 2,226 Answers

Sure you should be able to plug it in and follow the screen put the t5 cable in the right spot and to the magic jack part

Posted on Nov 15, 2014

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Posted on Jan 02, 2017

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bigpoppamarv
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SOURCE: My magic jack plus will not work and I am wondering if the electrical connector is bad.

Go to the magic jack website and update your adapter. Also try different USB ports and reboot your computer with magic jack connected. If the computer does not recognize the adapter, try disconnectin and reconnecting into different ports. There is a update option on magic jack website and tech support as well.

Posted on Nov 05, 2014

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Why dont I have a dial tone, phone does not work . no ring cant answer when people call


if you have no dial tone , you have no line to the exchange
it can be from the call cancel switch ( hang up button) or an extension that is not hung up properly
It could be an external problem so you will have to get the service provider to check the line from the building out
As that may require you to pay if it is not faulty, try borrowing a phone and plugging it into the wall socket for the phone
If you get a dial tone on the borrowed phone , it is your phone but if there is still no dial tone , it very well could be a service provider problem

Dec 30, 2015 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

No dial tone


Sorry to ask...but do you still have internet connection?

Dec 03, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

Magic jack customer service


Phone: 561-594-9925
  • How to reach a live person:
    • They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.
  • Hours of Operation:
    • 11am - 8pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • You can also try 561-594-2140.

May 10, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

No fail tone my magic jack plus is not connected to a computer, it is going through my router which is plugged into my motem. I have disconnected the power from all devices and then restored power to each...


Without a computer:

1. Plug the magicJack into the power adapter that has been provided
2. Plug the Ethernet cord that has been provided into the magicJack
3. Plug the other end of the Ethernet cord into your modem our router
4. Plug a telephone into the magicJack
5. Plug the power adapter into a power outlet
6. Visit mjreg.com on your computer, tablet or smartphone
IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to be able to register
Item 6 is what you appear not to have done, in order to get dial tone.
Item I

Apr 17, 2014 | magicjack.com Computers & Internet

1 Answer

I can't get a dial tone on my magic jack phone line.


If restarting doesn't work or the solutions on the web site, you likely need the unit replaced. Personally I like the plus better because it can plug right into the network, account can be transferred. Caution, it likes to run hot when used on network and will need a cool place.

Apr 01, 2014 | magicJack pc to phone, free local & long...

1 Answer

Magicjack doesn't always work right sometimes the phone works , sometimes I get an error 3002 message when I try to call out.


Actiontech what, they many vast models, and routers, and mix.
what are you exact connections here>
NO PC stated, HP model number, this is HP forum. so.....what?
no OS stated, opr. system , windows WHAT?
No modem models stated.
No ISP service stated,

what ISP, what service,? DSL> must I GUESS that?
My guess is not DSL no land line but it is possible to buy DSL
with Landline, disabled, I did for years.
or cable modem, ? uses COAX ! not 2wire twisted like DSL.
or are you doing the MAGIC jack , with NO COMPUTER owned
yes?
The magic jack does not plugin to any modem ethernet port
ever. its usb.

t

Broadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. and more , dial up? nah you dont have LAND LINE./


error codes,. the first page in the manual states !
Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.

We dont know what ISP you have nor the connection type
cable tv modem, DSL, FIOS what?
nor the modem you have , you never said,

this is far more complex
its not magic at all,
fire walls set wrong
ISP blocks you, at your mixed, router and modem
using the routers, USB port is a FAIL.
if you want great help answer what you have and what is connected
in details.
the MAGIC jack as 3 ways to connect,
USB or ethernet.?

Jun 11, 2017 | HP Computers & Internet

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