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I have a message stating hdd mount failed. Please check hdd connection.

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Either your hard drive connection is loose or your drive may have a formatting issue.
You can try a number of things before it needs to be sent for repair.
1. Enter the bios my pressing f10 repetitively as the computer starts up.
From here you will need to find the boot options. In this menu will be the disk drive and hard drive. Select hard drive and hit f10. Then yes to save changes.
2. Unscrew the back of the laptop and find the hard drive. It should have a disk icon on the cover. Remove the cable and insert it again then try the start up.
3. Put in a windows disk and try to reinstall windows.
If you dont see the drive in the bios or at the windows install screen your device will need to be repaired by the manufacturer.

Posted on Nov 14, 2014

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Posted on Jan 02, 2017

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