Question about Vacuums
They replaced the Motor, now the brush bar does not rotate,
HI, it's Jim from Crucial Vacuum!
The first thing I would check since they just replaced the motor would be the belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate, speed and can lead to the brush roller not turning at all.
While your checking the belt also check the brush roller itself. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
You can purchase a wide variety of high quality Hoover replacement parts for your Hoover vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Nov 14, 2014
The motor rotates the bar. My guess would be that the rubber belt that goes from the motor to the belt has fallen off the bar , broke, or the bar is not seated properly. GOOD LUCK FRIEND.
Posted on Nov 13, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.
Posted on Dec 23, 2008
If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.
Posted on Apr 02, 2009
The brush system on this model has a poor engineering design in that the brushes are running off an air turbine, which uses a steel bushing to spin the turbine which gets rusty from the moisture when the machine is being used. No long term solver. I would replace the machine with a Dirt Devil Platinum Force model
Posted on Nov 28, 2009
SOURCE: Scrub brushes not rotating
You'll need to first diagnosis why these brushes are not spinning. When the SpinScrub brushes on a Hoover SteamVac don't spin, this can be 1 of 3 different things.
In order to diagnosis which one of the problems is causing your problem, here's what you'll need to do.
Step 1. The first and easiest thing you should check is to make sure that that the brush speeed selector knob on the top of the machine is turned on, and is not in the off position. This may sound obvious, but I've had several cutsomers that have come in with this exact problem, only for the brushes to be turned off. Also make sure that the SteamVac's handle is reclined, and not in the upright position. There's a switch inside that shuts the brushes off when the SteamVac is moved into the upright position. If the brushes still are not spinning, move on to step 2.
Step 2. You'll need to remove the SpinScrub brushes from the SteamVac. Turn the machine upside down so that the brushes are facing upwards. There are four clips that hold these brushes in place. You'll need to remove the brushes from the machine by squeezing the four tabs while pulling upwards at the same time. The picture actually only shows the two tabs on the right hand side being squeezed (my left hand was holding the camera, lol), but the tabs on the left hand side are in the exact same location:
Step 3. Once the brushes have been removed, plug the machine in, make sure that the handle is reclined. Look in the SteamVac where the brushes used to be. You should see a hole that is square shaped where the brushes go into.
Turn the machine on, and look to see if this square shaped hole is spinning. If the hole is spinning, this indicates that either the brush block itself is bad, or there maybe something clogged (such as pet hair) in the brushes that's preventing them from spinning. If the square hole is not spinning, this indicates that your internal turbine brush gear has gone bad. Here's a link to a repair that I've written on how to replace the internal brush turbine gear if the square shaped, female receptacle hole is not spinning.
If the square shaped hole is spinning, here's what you may do to see if the brush block is just jammed up with debris, or if the brush block itself is bad and needs to be replaced:
Step 1. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem.
you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken. If the pole has broken, you will simply need to replace the brush block.
It can really only be one of these three things that are causing your brushes not turn. Here are links to all of the products that possibly need to purchased (if the brushes weren't just clogged) on our website for the model that you listed this repair under, the Hoover F7425-900.
- Hoover Brush Turbine Gear Assembly Part 43191009
- Hoover Brush Block SpinScrub 6 Brushes For F7425-900, Part #
I hope that this helped you figure out the problem. If you have any follow up questions, please use the Clarification Request form here on Fixya and I'll be more then happy to follow up with you and help you out. If you found this helpful, may you kindly please rate my repair helpful by clicking the thumbs up icons in the top right hand corner of the repair? This is really what keeps Fixya repair experts coming back to give free repair advice, and helps Fixya users continue to get the free replies without having to pay for answers. It's greatly appreciated.
Posted on Apr 13, 2010
Tips for a great answer:
Feb 16, 2018 | Hoover Vacuums
Aug 22, 2014 | Hoover SteamVac F5914-900 SpinScrub...
Jun 03, 2014 | Hoover F7425-900 SteamVac V2 Widepath...
May 06, 2014 | Vacuums
Jan 06, 2013 | Dyson DC24 Ball All-Floors Upright Vacuum...
Sep 06, 2009 | Hoover F6213-900 SteamVac Agility...
May 03, 2009 | Vacuums
Aug 30, 2008 | Hoover Vacuums
Jun 07, 2008 | Vacuums
Jun 18, 2018 | Shark Vacuums
187 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: