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Hoover F5915-900 brushes will not rotate

They replaced the Motor, now the brush bar does not rotate,

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  • sstoth Nov 15, 2014

    The machine is a shampooed, and the combine is not rotating since they installed the Motor under Hoover warranty, now Hoover tells me they can not find Papers proving it was done under warranty and the warranty time has passed. Used the machine a couple of times and the Motor burned up, now this, pease of junk they stopped making, I know I will not buy a Hoover Product again.

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2 Answers

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  • Vacuums Master
  • 894 Answers

HI, it's Jim from Crucial Vacuum!

The first thing I would check since they just replaced the motor would be the belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate, speed and can lead to the brush roller not turning at all.

While your checking the belt also check the brush roller itself. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

You can purchase a wide variety of high quality Hoover replacement parts for your Hoover vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/hoover.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Nov 14, 2014

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  • Master
  • 707 Answers

The motor rotates the bar. My guess would be that the rubber belt that goes from the motor to the belt has fallen off the bar , broke, or the bar is not seated properly. GOOD LUCK FRIEND.

Posted on Nov 13, 2014

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Sounds as though your drive belt has come off. Or you have an object stopping the brushes from rotating.

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Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

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SOURCE: The brush bar on my Dyson DC17 stopped turning.

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SOURCE: hoover steam vac model f7425-900 filter is

The brush system on this model has a poor engineering design in that the brushes are running off an air turbine, which uses a steel bushing to spin the turbine which gets rusty from the moisture when the machine is being used. No long term solver. I would replace the machine with a Dirt Devil Platinum Force model

Posted on Nov 28, 2009

VacuumRepair
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SOURCE: Scrub brushes not rotating

Hi There,

You'll need to first diagnosis why these brushes are not spinning. When the SpinScrub brushes on a Hoover SteamVac don't spin, this can be 1 of 3 different things.

In order to diagnosis which one of the problems is causing your problem, here's what you'll need to do.

Step 1. The first and easiest thing you should check is to make sure that that the brush speeed selector knob on the top of the machine is turned on, and is not in the off position. This may sound obvious, but I've had several cutsomers that have come in with this exact problem, only for the brushes to be turned off. Also make sure that the SteamVac's handle is reclined, and not in the upright position. There's a switch inside that shuts the brushes off when the SteamVac is moved into the upright position. If the brushes still are not spinning, move on to step 2.

Step 2. You'll need to remove the SpinScrub brushes from the SteamVac. Turn the machine upside down so that the brushes are facing upwards. There are four clips that hold these brushes in place. You'll need to remove the brushes from the machine by squeezing the four tabs while pulling upwards at the same time. The picture actually only shows the two tabs on the right hand side being squeezed (my left hand was holding the camera, lol), but the tabs on the left hand side are in the exact same location:

23e0faa.jpg
Step 3. Once the brushes have been removed, plug the machine in, make sure that the handle is reclined. Look in the SteamVac where the brushes used to be. You should see a hole that is square shaped where the brushes go into.
232c8b0.jpg
Turn the machine on, and look to see if this square shaped hole is spinning. If the hole is spinning, this indicates that either the brush block itself is bad, or there maybe something clogged (such as pet hair) in the brushes that's preventing them from spinning. If the square hole is not spinning, this indicates that your internal turbine brush gear has gone bad. Here's a link to a repair that I've written on how to replace the internal brush turbine gear if the square shaped, female receptacle hole is not spinning.

If the square shaped hole is spinning, here's what you may do to see if the brush block is just jammed up with debris, or if the brush block itself is bad and needs to be replaced:

Step 1. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem.

you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken. If the pole has broken, you will simply need to replace the brush block.

b64e530.jpg

It can really only be one of these three things that are causing your brushes not turn. Here are links to all of the products that possibly need to purchased (if the brushes weren't just clogged) on our website for the model that you listed this repair under, the Hoover F7425-900.

- Hoover Brush Turbine Gear Assembly Part 43191009
- Hoover Brush Block SpinScrub 6 Brushes For F7425-900, Part #
48437030

I hope that this helped you figure out the problem. If you have any follow up questions, please use the Clarification Request form here on Fixya and I'll be more then happy to follow up with you and help you out. If you found this helpful, may you kindly please rate my repair helpful by clicking the thumbs up icons in the top right hand corner of the repair? This is really what keeps Fixya repair experts coming back to give free repair advice, and helps Fixya users continue to get the free replies without having to pay for answers. It's greatly appreciated.

Thanks,

Chris J.
GoVacuum.com

Posted on Apr 13, 2010

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