Question about Motorola Mobility Moto G - Verizon Prepaid Phone Verizon Prepaid Only

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My phone is a Verizon Moto G , it sometimes freezes the apps, and then it turns off by itself. When I try turning it on it wont work, then i hold the power button and it vibrates, and take a while to

Please help , I don't know why the phone is missing up, it was working properly, now it wont work like it use to, when I first got it it never did do this, now it turns off and on and freezes.

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Panesha

Try running the phone in safe mode. To do this. Press power button then when power down appears. Long press power down option. It will ask if you want to boot into safe mode. Select ok the it will reboot in safe mode. Use the phone in safe mode for 24 he's to see how it works. If it works better, then there is a third party app you installed on the phone that I'd causing freezing.

Mark
Motorola Support

Posted on Jan 26, 2015

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