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The Tonertray of my HP CM1415FNW is stuck on the right side only, and the printer makes a ratcheting sound when printing or starting up. It still prints correctly (for as long as the current toner lasts), but the sounds are not good. I have tried all the suggestions (opening and closing the door and opening it again about 1 sec after the motors start, etc.) and even opened the enclosure, but don't know what to do next: the tray remains 'stuck' on the right hand side!

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  • Contributor
  • 25 Answers

Check if there is a toner with the green/blu roller hard to rotate (manually).

... sorry for my english

Posted on Dec 02, 2014

Testimonial: "I can't because I cannot open the tray. That is the problem to begin with. I will gladly replace any cartridges, but to do that I need to open the toner tray, which is currently impossible!"

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6ya6ya
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Posted on Jan 02, 2017

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khanmohammad
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SOURCE: HP C3180 problem

Hi Ronf,

Please click on the web link given below and perform all the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00743863&cc=us&lc=en&dlc=en&product=1146331

This should help you fix the issue.
Have a great day!

Posted on Mar 25, 2008

otacon
  • 1944 Answers

SOURCE: Printer Door

Hi,

I have that exact problem at work. There is a bump on the right side of the lid...and when you close the lid it presses on a lever. Check and see that the bump actually pushes that lever downwards. That's how the printer determines that it's closed.

Posted on Feb 03, 2008

  • 1 Answer

SOURCE: wont print

The problem occurs when the paper tray is pushed down too far and 2 flimsy stop tangs on the backside of the tray hinge break off. The one on the left side contacts a microswitch, pushing it forward , signaling the printer tray is open. When the left tang breaks off, there is nothing to press the switch. You can try bending a paper clip in a fashion that hold the switch forward.
OR (the following will probably void your warranty)
Unplug the printer
Pull out the envelope tray on the bottom.
Set the printer on its back
Look just behind the bottom of the tray door from the underside
There are 2 wells on the underside. The front most wells are more square-shaped.
The 2 wells behind the are irregular-shaped. These 2 have the cover release tangs. Take a long, thin #1 flat blade screwdriver and push them outward toward the sides of the printer to release the 2 inside catches.
Next, push the screwdriver into the 2 rectangular release holes on the bottom sides of printer (beneath little arrows) to release the side tangs.
Next, release the rear tangs in similar slots in the back of the printer.
Gently lift up the cover. Lift up the electronic module on the left side.
The output tray wicroswitch is the black one on the bottom of the electronics module fix it in the upper position with either a small zip-tie or good electrical tape (the top one signals that the top cover is open to expose the ink cartridges, leave it alone).
Carefully reassemble the printer, hopefully it will work.
Remember to open the tray when you print as the preventing switch is no longer functional.
Good Luck.

Posted on Nov 05, 2007

ctf1800
  • 4402 Answers

SOURCE: HP 2550L Printing Problem

check to be sure you tool the strip out and that it's seated correctly
all the way down.

Posted on Sep 03, 2008

  • 75 Answers

SOURCE: HP 1300 makes noise and wrinkles paper

open the back door. see if there are small Pisces of plastic the color will brown or gray. if there is then the fuser sleeve has worn out. very common problem. part is a bout $40.00.

Posted on Jan 07, 2009

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