Question about Hoover HCA391K Bottom Freezer Refrigerator

2 Answers

Hca391k-al fridge freezer keeps shutting down


We have just bought a 2nd hand hca391k in aluminium finish. There was no manual, so we do not know how to work it (how hard could it be?! we thought)

On collection, I set it to 3 and it was fine overnight. However my wife decided that the milk was too cold and turned it down to 2.

It promptly ceased operating with no light and no sound of it working.

It then came back on for a short while and has now turned back off!

I have turned the knob back to 3, but it still hasn't come back on yet :-(

What is the trouble with this fridge-freezer?

Have we bought a dud?

Any help would be appreciated.


Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: hca391k-al fridge freezer keeps shutting down

Some one has changed the thermostat on the cabinet and wired the light the wrong way around. it keeps going on and off due to the stat cutting out due to the cabinet at the right temp.

Posted on Jul 10, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 288 Answers
Re: hca391k-al fridge freezer keeps shutting down

You said the light inside coincides with the cooling not working either? If so, this sounds like an electrical problem in the house, or maybe the cord isn't fitting the outlet good and tight. I personally had that happen to me one time.

Posted on Nov 11, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Amana SBDE520SW side by side fridge/freezerleaks water from the freezer. Does anyone have a service manual for this model. Not sure if its heater, thermostat or control board.

Is there is ICE build up on the freezer floor. If so then your drain line is blocked. If you are not tech savvy then defrost the empty fridge by keeping the both door open at least 10 hour so. This might unplug the drain hole. But if there is dirt in the drain hole this method will not help.

Best way defrost the fridge and access the drain hole and clean it. Make sure not damage the aluminium coil (evaporator) with sharp objects.

Sep 27, 2014 | Refrigerators

3 Answers

Hi I have pressed the vacation button on my side by side refrigerator/freezer as we are going away for 8 weeks. The display has lit up but there is no difference in the way the fridge is operating - same...

The settings will reset to a lower settting as the fridge/freezer will not be disturbed . So wait for the fridge to run and shut down and it will continue to run in this low mode to save power but to keep the food in prime condition. The fridge alone will not be shut down.

Aug 31, 2011 | Samsung SRS20DTD Side by Side Refrigerator

1 Answer

Bottom Freezer not working (still cold) Top Fridge not cold enough>


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


Nov 02, 2010 | Hoover HCA391K Bottom Freezer Refrigerator

1 Answer

Freezer not freezing, or if it is lettuce etc in fridge freezes

With fridge freezers, there is usually a solenoid at the back that controls where the refrigerent goes. It consists of a sealed valve and a solenoid coil. It is possible that this has become open circuit so cannot direct refrigerant to the freezer section.
Another alternative problem may be the thermistor in the freezer section. This sensor will tell the control board the temperature in the freezer section. If it gets it wrong, then the freezer will overcool or not cool at all. Often a manufaturer will standardise on a part, so swapping the fridge and freezer thermistors around can identify that this is the fault - then just buy another 1.
If these tests don't work, you're looking at a new control board. Second hand ones may be available.
Best of luck.

Feb 08, 2010 | Liebherr Premium K 2954 Top Freezer...

2 Answers

Freezing eggs in fridge area and freezing produce in crisper


if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.


Mar 29, 2009 | Samsung RB1955VQ Bottom Freezer...

1 Answer

Lg electro cool fridge

hi mine was doing the same we recently movedhouse you need to turn the legs in front underneath so the fridge freezer is slanting so that when you open the door it will shut on its own now i have no water or ice build up on the bottom hope this helps.

Apr 08, 2008 | LG Refrigerators

1 Answer


as a rule of thumb mfgs say give the unit 24 hrs to stablize where are you gettings the readings the fridge or freezer sides freezer readings run from -8 to -10 the fridge should run 34to38

Jan 31, 2008 | Samsung RS2630SH Side by Side Refrigerator

3 Answers

Maytag fridge

Without knowing the type of fridge(side by side, freezer on top etc.) all I can offer is this: Somewhere between the freezer and the fridge there's an opening thermostatically controlled to transfer cold air from freezer to the fridge. Most have a fan to move the air. So either the fan (if so equipped) stopped, and need to replace, or opening is stuck closed, or plugged.
If freezer is working fine, this is the only problem I can think of.
Hope this helps

Dec 15, 2007 | Maytag MTB1504A Top Freezer Refrigerator

Not finding what you are looking for?
Hoover HCA391K Bottom Freezer Refrigerator Logo

100 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hoover Refrigerators Experts

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1869 Answers

Cris Sparks
Cris Sparks

Level 2 Expert

338 Answers

Are you a Hoover Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides