Question about Computers & Internet
I JUST BOUGHT NORTON SECURITY WITH BACKUP AT COSTCO. I CAME HOME TO INSTALL IT AND IT SAYS THAT THE KEY HAS BEEN USED OR IS INVALID. I HAVE BEEN USING NORTON FOR YEARS AND THIS IS UPSETING TO ME. I JUST PAID $77.00 - 20.00 FOR IT. HELP PLEASE.
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Posted on Jan 02, 2017
No, you can not.
With each release of a new product, Symantec changes its authentication algorithm to prevent piracy. That means your 2008 registration code will not match a legal registration code in the 2009 version because the data is interpreted differently.
If you want to upgrade to 2009, I'm sure Symantec will cut you a break. Most companies charge less when a customer attempts to upgrade the previous version of their newest product(s).
Let me know if I can assist you further. (If you found my solution useful, please rate it.)
Posted on Mar 20, 2009
SOURCE: When installing
before installing your new Nero you have to completely uninstall and remove all traces of the older version. Simply removing the program throgh control panel will still leave traces behind. you can download the link below to the program which will completely remove all the leftovers
Posted on Dec 28, 2009
You can connect to symantec online and purchase it that way, because they will also give you a file to down load in order to take your current one off of trial account.
If I were you, I would much rather download comodo.com and use that internet security suite. it is free, it updates automatically and offers a more secure experience for the end user.
Posted on Jan 07, 2010
If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.
If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.
I hope this is helpful.
Posted on Mar 21, 2010
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