Question about Office Equipment & Supplies
When I Lift the printer cover to high and causes the cover hinge socket broken.
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Posted on Jan 02, 2017
Look at back of machine and at your new hinge, note the screw hole, if you undo both of those on the back of the printer, entire doc feed will come up and out, BECAREFULL just lift A LITTLE is enough to enable hinge base to be free of sockets (many cables attached) and place doc unit slightly sideways on copy glass to enable yourself access to 3 screws that hold hinge.
Posted on Jan 05, 2008
I had the same problem and fixed it by sticking the end of a pen (the writing part) in the hole on the right side when you open the top cover.
In other words if you open the top cover and look on the top cover you will see a tab that goes into a hole(the hole is next to the picture of the print cartridges). There is a hole with switch/tab(I don't know the proper terminology) on it that is activated when you close the top cover. If you stick the end of a pen in that hole it should activate something and the print cartridges will start to make noise and move around. You can then close the cover and it should close all the way.
You can then try to print a test page.
Posted on Dec 29, 2008
Let me know if you find a source for replacements. In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.
Posted on Jun 13, 2010
The 6210 series are famous for broken hinges, plastic and under spring loading. One place has them but at $88 for a set it may be not worth it. See link below if interested. I have one too with same problem.
Posted on Apr 06, 2011
I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem
where I went to print and received an error message saying that the
cover was open (when it wasn't). I noticed that the back right hand
corner had slightly popped out of place for no apparent reason. Tried to
pus it back into place with no luck.
Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.
To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.
I am not sure if new replacement hinges are readily available from Lexmark or other sources.
Posted on Oct 20, 2011
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