Question about Shark 12-Volt Cordless Hand Vac
The rotating brush will not turn. Everything else is working just fine.
HI, it's Jim from Crucial Vacuum!
There are a few factors that could contribute to your vacuums brush roll not turning. The first thing you should check is the brush roll itself.
For the most part you can fix a brush roll with a quick cleaning or by oiling it's bearings, however, once the bristles endure too much wear and tear, it is time to replace it. Do you notice any hair strands wrapped around the brush roll, how about long strands of carpet fiber or general debris? Try manually rotating the brush roll and cutting away any strands that may be caught. take a look at your brush roll and see how the bristles look. If they look worn out and the bristles look loose it's time to replace it.
Also, be sure to check your belt. Your vacuums belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roll's turn rate, speed and can lead to the brush roll not turning at all.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Nov 17, 2014
Most likely the belt that connects the motor to the brush has broken and needs to be replaced. A relatively easy fix.
Posted on Nov 16, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 05, 2013 | Vacuums
Feb 05, 2011 | Dyson DC14 Telescope Reach All Floors...
Jan 15, 2011 | Eureka Smartvac 4870 Bagged Upright Vacuum
Dec 22, 2009 | Kenmore Progressive Bagless Upright with...
Sep 06, 2009 | Hoover F6213-900 SteamVac Agility...
Jul 15, 2009 | Hoover F6212-900 / F6215-900 SteamVac...
Jan 22, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
May 21, 2008 | Bissell Lift-Off(R) Revolution(R) Turbo...
Jul 16, 2018 | Vacuums
Jul 15, 2018 | Vax Vacuums
203 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: