I cant get the handle to stay up on my new mower, HELP PLEASE

unbolt top cover 5/16, unbolt bottom cover 3/8 unbolt blade 9/16 or 5/8 remove old belt, install new one, install covers and blade

There is probably a tensioner pulley with a handle on it to push it and allow enough slack in the belt to install it.

Hello Donna,
I would remove the battery and have it tested at a local parts store. It sounds like the battery to me.

I’m happy to assist further over the phone at https://www.6ya.com/expert/layne_0fccff498c319c32

Remove recoil assembly from top of engine. Observe recoil wheel and find knotted end of rope in wheel, Observe direction of rope wrapped around wheel, cut knot off wheel end of rope remove rope. Rope purchased by the foot at mower repair shop. Feed new rope end into hole in recoil wheel wrap around in correct direction, feed rope thru recoil cover, remove old rope from handle, feed new rope thru handle to proper length, Knot rope to stay in handle.

yes,on the bottem of the handles

Hi jb--
Since you have already added oil and gas, and this is a new mower, see if you can locate the 'dead man' switch on the mower. There should be a handle on the mower that must be held down when you try to start the mower. It will follow the shape of the larger handles, just about a third of the size: you can see it in the picture you used for this post. Attached to it is usually a cable that actuates a braking mechanism that will stop the mower's flywheel from turning. This handle will swing down against the handlebars of your mower before and then during normal operation. Try holding this safety down and try to pull again.
--Hope this helps.

I would syggest you take it back and have them repair it under warrenty, if it's something wrong then you don't want to void your warrenty so call up the place you bought it from and tell them your problem. You service manual would have this information but as I said do not touch it until calling the company you bought it from and then get it done under warrenty, if you still need help post to the link in your e-mail when you recieve this reply.
Thanks for using Fix-ya please rate if this was helpful.
avid101

I changed the cable on my toro mower but i cant make it go unless i pull back on the handle .i cant find a picture to see what i am doing wrongcan you help. Thanks

If you have a Lowes, Home Depot, etc... near you, I would suggest you replace the throttle cable. If you don't want to purchase a new cable then try spraying the top and bottom of the exposed cable with "liquid wrench or WD-40" then push and pull the handle until the cable begins to freely slide inside it's casing. If this has been of any help to you please rate my solution. Thanks D. Lange

hi have a 550 horsepower lawnmower and the height adjuster handle has broke where do i get my hands on a new one anybody out that can help please let me know thanks [email protected]