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I have a Heater which is a little over a year old and all of a sudden I don't have any hot water. How can I trouble shoot and fix this?

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  • Water Heaters Master
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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Rheem RTG 53 PVN with fault codes C4 or C7

I had the same problem with my tankless waterheater (flashing c4 76 alternately). I called Rheem
tech support and they had me 1 power down the remotepanel 2 unplug the unit from the wall 3 remove the cover 4 remove the wires for the remote panel from the circuit board and pull the twisted pair that goes to the remote out from the bottom of the unit. 5 reinstall the cover 6 plug the unit back
into the wall and turn on the hot water see if it works. It did in my case and they are sending me a new remote panel. I hope it helps.........

Posted on Jan 12, 2009

SOURCE: Our electric water heater doesn't work.

make sure it is wired correctly, check circuit breaker, check breaker built on to element. If all fails, and it is determined your not getting power to it, you may need a electrician. Be careful. good luck.
Steve

Posted on Oct 11, 2009

  • 2 Answers

SOURCE: Water does not stay hot for very long. Runs out

The lower element probably needs replacement. It would probably be best to replace them both at the same time.

Posted on Dec 10, 2009

  • 148 Answers

SOURCE: Hot water does not last long.

probably has a bad heating element. May be a little limed up also. Drain the heater and replace the elements. Take a special tool to remove and replace the elements. ( fairly cheap) You can probably get the elements and parts at a good hardware store. The people at the store probably will explain to you how to replace them. Feedback please if this was of help

Posted on Feb 20, 2010

  • 67 Answers

SOURCE: Rheem tankless rtg 74pvn - heater hot water shuts

This is something you will have to contact rheem about due to the fact you don't have a fault code

Posted on Aug 12, 2010

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1 Answer

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Hey James,,
There is a couple reasons... the heater controls have quit working, the upper and lower heating elements have gone bad,,, the water heater breaker has tripped,,, Most newer units have a electronic pad the gives you codes as to whats wrong...mine has little flashing lights..
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First off you have to determine what the SYMPTOM is that you are experiencing.
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Should be able to replace only the element. When you replace the element go ahead and replace both while you have the system drained down.
If you install a new one with an old one it will work it hard till th eold one goes. Also check out this trouble shooting guide on the link below for more info.

http://www.water-heater-repair-guide.com/electricwaterheatertroubleshooting.html

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I am assuming that everything was fine and then all of the sudden available hot water usage time dropped.

On a dual heating element hot water heater it can be

1. Internal tank loaded with sediment (drain and purge from lower garden hose fitting)

2. Thermostat or element problem with ONE of the 2 heaters. (Trouble shoot element thermostat)

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