Question about Video Game Consoles & Games

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I recently bought a new game and it was working well until I got a message that said the disc was unreadable what do I do?it doesn't look scratched at all either

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  • 477 Answers

The lens need cleaning

Posted on Nov 12, 2014

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Disc unreadable

Know what? I've had your same problem... Bought BF:BC, and it'll tell me that it's an un-readable disk, or says "Play DVD"... 
I've also already returned the game once, for another copy and there's no positive changes.
The rest on my games work, just not BF:BC.

Posted on Jun 30, 2008

ilragatzzo78
  • 241 Answers

SOURCE: New XBox 360 putting scratch in games

the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: 360 scratching discs

use PLEDGE spray can on it to fix the scratches

Posted on Jan 27, 2009

  • 1 Answer

SOURCE: x box scratches all my games

send it back!

Posted on Apr 14, 2009

  • 9 Answers

SOURCE: None of my games are working

sounds like a DVD drive failure, which is not uncommon in the first or even second generation xbox 360's

if it's out of warranty take apart the xbox and replace the drive. if it's not call Microsoft and get it repaired

Posted on Jun 04, 2009

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Hi, don't know if I am sending this to the right bit or not. My son has an older version of the xbox and I bought him a second hand Lego Indiana Jones game which he loves, used to play ok then started...


this is in the wrong section... but... is there any visible scratches on the disc? if there is a visible scratch you can take it into a music store etc.. and they can polish out the scratch for less then $20 :) hope this is helpful

Feb 26, 2011 | Computers & Internet

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The game i have is scratched it only work for one nazi map and when i try to play career it ses disc unreadable what do i do


You will need to either repair the disc using a repair kit, find a game shop that repairs disc, or purchase a new copy of the game. You are getting a message saying that the disc is unreadable because the scratches prevent the laser from reading the data.

Jun 15, 2010 | Activision Call of Duty: World At War for...

2 Answers

Call of duty 4 modern warfare disc plays in single player mode, but system stops and says disc unreadable clean disc with cloth then restart the system. i did that still doesn't work


I had a game that was scratched and didn't work so I found the softest fingernail buffer thing my sister had. Take it and make sure it feels like the face of a id card, not ruff at all , make sure to hold it against the disc so the middle of the nail file(no-edges) is the only thing touching, buff the disc vertically until scratches are less visible, clean of any dust and it should work. Or you can pay for a disk tool or service. Do not use this on blue-ray discs it will erase media.

Jan 04, 2010 | Video Game Consoles & Games

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

2 Answers

My xbox keeps saying unreadable disk when i put in saints row 2


Well the disc driver obviously works on most of your games except saints row 2. Saints row 2 is in mint condition well i have this problem too with my 360 it reads some games and it doesn't read my other ones well theirs a few ways one is by leaving the game inside of the console and shut it down wait like 5 seconds and turn it back on.
Another is to make sure the laser its self doesn't have dust on it.
And when you put in a disc listen to it as it spins if makes any weird scratching noise its probably the laser hitting the disc a lot of 360s disc have been getting scratched recently due to the fact in microsoft's original design of the disc drive the laser keeps on hitting the disc and scratching it so if thats the case you have to replace the disc drive.
If solutions don't help let me know i might be able to help you more.

Jul 01, 2009 | Microsoft Xbox 360 Console

1 Answer

360 scratching discs


use PLEDGE spray can on it to fix the scratches

Jan 27, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games


the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

4 Answers

Disc unreadable


Know what? I've had your same problem... Bought BF:BC, and it'll tell me that it's an un-readable disk, or says "Play DVD"... 
I've also already returned the game once, for another copy and there's no positive changes.
The rest on my games work, just not BF:BC.

Jun 28, 2008 | Microsoft Xbox 360 Console

1 Answer

Madden 08 is unreadable with my hard drive connected


Hmm.... I encountered this once. Check the disc and check for scratches. Then, use a dry soft cloth (must not be wet at all) and rub it around the disc but don't rub the center of the disc. If this doesn't work swap the game. I mean give the Madden with the problem to EB Games or Gamestop and swap it for a brand new one. It should work fine.

Jan 02, 2008 | Microsoft Xbox 360 Console

1 Answer

360 GAME


If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Nov 28, 2007 | Microsoft Xbox 360 Console

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