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Nanniece Goodwin Posted on Nov 11, 2014

When making copies it will not feed them on the document tray

It will not feed to make copies but it will to fax and scan.

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david hooton

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  • Posted on Nov 12, 2014
 david hooton
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Check belt in the ADF( Auto Document Feeder) if belt is fine you may need to replace the rollers

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0helpful
8answers

I cannot copy and print a document on 8"X14" plain paper. No problem with 8"X11 1/2" plain paper

Scanner: dot2.gif optical resolution: 2400 x 4800 dpi /19,200 x 19,200 dpi interpolated dot2.gif 48 bit color depth
maximum document size: 8 1/2 in x 11/11/16 in dot2.gif Copier: dot2.gif copy speed for text documents: up to 30 copies per minute in black; up to 20 copies per minute color dot2.gif reduction/enlargement: 25/400 percent dot2.gif Fax: dot2.gif color or black and white faxing dot2.gif stores up to 40 numbers in speed dial dot2.gif built in memory for up to 100 incoming fax pages General Features: dot2.gif automatic document feeder holds up to 30 originals for copying, scanning, or faxing multiple documents dot2.gif Ethernet port for connecting multiple users in a computer network dot2.gif 2 picoliter sized ink droplets for fine detail 4 individually replaceable ink tanks dot2.gif ChromaLife 100 inks for long lasting photos dot2.gif Full photolithography Inkjet Nozzle Engineering /FINE 1,600 nozzle print head dot2.gif paper sizes: letter /8 1/2 in x 11 in, legal, credit card /2/ 1/8 in x 3 3/8 in, 4 x 6, 5 x 7 in, envelope, photo stickers dot2.gif high speed USB interface dot2.gif 18 15/16 in W x 9/ 7/16 in H x 18/ 1/4 inD dot2.gif weight: 22.3 lbs. dot2.gif Part Number: 2186B002


you have to select the paper size from the computer while giving printout from computer and apply the changes you make.and while copying the page from the scanner you have to change the printersettings by clicking the menu button in the printer.
3helpful
1answer

Whats the scan platform

Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed roller...al this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps
1helpful
1answer

When faxing does paper face uup or down

You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

0helpful
1answer

Will not feed to fax a document, but will feed to copy..?

Have you tried to see if you have a dial tone on the fax??? Can you recieve faxs? If not make sure you have the phone cable insurted in to the right connection "LINE" not "TEL" Good Luck
0helpful
1answer

I can't use Print function for ByPass or Document Feeder?

The document feeder is used for copying and scanning ,it is a unit in a copier where you can placed your documents or originals for copying and scanning. The bypass tray is used for copying and printing, the bypass tray is used for types of paper like plain paper, acetates etc and customized papers. If you want to used the bypass tray for printing you should go to printer properties or configuration and select the tray you want to used like bypass tray .



1helpful
1answer

Can't send or receive fax

Your product must be accidently set to copy mode instead of fax mode and when it is, it actually expects a document to be loaded in the tray to "scan/copy" so change to fax mode again and try to sent the document. This should fix your problem.

If you do want to make a copy, make sure a doc. is loaded and press start copy to do so.
0helpful
1answer

Scanning

Our problem is not solved. It was suggested the feeder needed cleaning or wasn't working. The feeder works as we make copies of documents. If one is scanning can you feed the document or can you only scan one page at a time by placing it on the window?
0helpful
2answers

Scanner seems to jam when faxing, scanning or coppying

CLEAN THE DOCUMENT FEED ROLLERS ON TOP INSIDE DOCUMENT FEEDER CLEAN ALL ROLLERS WITH MICROFIBER CLOTH MOSITENED WITH WINDEX
0helpful
1answer

Fax Not working

Copying Documents If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions as follows: * STANDARD and FINE result in the same resolution when making copies
* If MEMORY FULL appears on the LCD when making copies, reduce the number of documents to be copied or reduce the amount of total copies.
  1. Lift up the document tray.


  2. Insert the top of the document, face up, into the ADF (1) until a beep is heard.
  3. Adjust the document guide to the width of the document.


  4. Press <Resolution> to select the resolution.
    You can select [STANDARD], [FINE] or [PHOTO].
  5. Press <Start/Copy>.
  6. Enter the number of copies (up to 99) using the numeric buttons.
    To make a correction to the number of copies, press <Clear> and re-enter the number.
  7. Press <Start/Copy>.
    To stop copying anytime, press <Stop>. If the document does not eject, press <Start/Copy> for a few seconds, then the fax will feed out the document.
  8. The new resolution will remain until it is changed.
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