Question about HP Pavilion Computers & Internet

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My HP will not let me use System Restore

It says cannot open files or not found

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Use system restore in safe mode, should work

Posted on Nov 11, 2014

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Hi renea
Sorry to hear this and I would love to help with this. I do need more info first. Can you post this so i can better assist you. First I need to know what is the make and model of your computer. Also what OS your WIndows version like XP or Win7 etc. Then what are you attempting to do? Restore or reload to factory or jus turn it on or off. DId your system crashed or is there a problem you had that needs to also be solved.
Please post this and any other info that might help me resolve for you. I work for HP tech support tier 3 and most likely can solve your issues.
Post to this and I will follow it for you.
Thankyou and good luck.

Posted on Nov 11, 2014


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How do I reset my HP Pavilion g6 Notebook PC to Factory Settings (Without Windows 7 CD)

hay i found this hope it helps

  • Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The HP Recovery Manager opens.
    Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The HP Recovery Manager opens.
  • Click Advanced options , System recovery , and then click Next . The PC will restart and reopen the recovery manager.
    Alternately, if Advanced options is disabled, click Next , and then System Recovery . The PC will restart.
  • When the PC restarts, select the System recovery option and click Next .

  • If prompted to use the Microsoft System Restore program, click No , and then click Next .

  • When prompted, select the Back up your files first (recommended) option, and then click Next. Follow the on-screen instructions.

  • When prompted to Recover without backing up your files , please STOP before clicking Next .
    WARNING: This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped
  • If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.

  • or try here
    HP PCs Performing an HP system recovery Windows 7

    Apr 24, 2016 | HP Pavilion g6-1a50us 15.6in Widescreen...

    1 Answer

    Reset to factory defaults

    go to windows help & type restore to factory defaults; here is what I found.

    Restore system files and settings

    System Restore helps you restore your computer's system files to an earlier point in time. Typically, you want to restore your computer to a restore point that was created just before the date and time when you started noticing problems. The descriptions of the restore points that are created automatically correspond with the name of an event, such as Windows Update installing an update. System Restore returns your computer to the state that it was in before the restore point that you choose. To learn more about how System Restore works, see What is System Restore?

    To restore system files and settings using a recommended restore point

    1. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. Click Recommended restore, and then click Next.
      If there isn't a recommended restore point, follow the steps below to choose a specific restore point.

    3. Review the restore point, and then click Finish.

    To restore system files and settings using a specific restore point

    1. Do one of the following:

      • If there is a recommended restore point, click Choose a different restore point, and then click Next.

      • If there isn't a recommended restore point, click Next.

    2. Click the restore point that you want, and then click Next.

      To view the programs and drivers that will be affected (which could include programs that will be deleted), click Scan for affected programs.

    3. Review the resto

    Mar 16, 2015 | Computers & Internet

    1 Answer

    HP desktop running windows 8 tries restore from disc now wont get past windows setup

    It must have found an error in the operating system and wants to repair this. It needs the disk, or a restore file on your HD. It will ask again what it should do install or restore the existing windows. It will repair the faulty file(s) and start again.

    Jul 13, 2014 | Computers & Internet

    1 Answer

    Need too restore to factory

    The HP Mini laptop comes with either the Windows 7 or Windows Vista operating system.
    You can restore the HP Mini to its factory settings using the laptop's recovery partition.
    Restoring the HP Mini to its original factory settings will get rid of hard to eliminate viruses on the laptop's hard drive.
    A factory restoration is also a good way to get rid of older files still stored on the computer that you no longer need and start with a clean slate.

    Windows Vista
    Click "Start" in the lower-left corner of your HP Mini Windows Vista home screen, then type "Recovery" into the Search box at the bottom of the Start menu. Click "Recovery Manager" in the list of options that appears above the Search box. The HP Recovery Manager will open. Click "Advanced Options" and then "System Recovery." Click "Next." Your HP Mini will restart. The HP Recovery Manager will open up automatically after the restart is complete. Click "System Recovery," and then click "Next." Click "No" if a message pops up on your screen asking if you want to use Microsoft System Restore. Select "Recover without backing up your files," and then click "Next." The restoration process begins. This could take between 30 and 90 minutes, depending on the of your hard drive and how much information you have stored on it. The HP Mini will restart when the laptop has been restored to its original factory settings, and you will be prompted to set up Windows Vista. Windows 7
    Click the "Start" icon in the lower-left corner of your HP Mini Windows 7 home screen. Click "All Programs" and then click "Recovery Manager." Click "Recovery Manager" again to open the HP Recovery Manager program. Click "System Recovery" from the list of options beneath the "I need help immediately" section on the left side of the program. The HP Mini will automatically restart and open the HP Recovery Manager. Click "System Restore," and then click "Next." Click "No" if a message pops up on your screen asking if you want to use Microsoft System Restore. Select "Recover without backing up your files," and then click "Next." The restoration process could take between 30 and 90 minutes, depending on the of your hard drive and how much information you have stored on it. The HP Mini will restart when the laptop has been restored to its original factory settings, and you will be prompted to set up Windows Vista.


    Feb 04, 2013 | HEWLETT-PACKARD HP Mini 5101 Netbook

    2 Answers

    Able to download the exe file obtained online onto

    Have you tried to restart your computer?
    Is the error only appears to this software?
    Did the file came from HP's official site?

    That file might be corrupted
    try to download the file again

    Feb 26, 2010 | HP Photosmart 7850 InkJet Printer

    1 Answer

    I had a Quark 6.5.2 file saved to a folder on my desktop. I opened the file and did several revisions, saving each time. On the last save, I got a ''file not found'' message. It has also disappeared from...

    please restore your system as per your file creation date, you can restore your system through bellow mention steps;- computer
    2. windows
    3. system32
    4. restore & pick the perticuler date and time.

    or install some of free recovery software and you can revocer your system.

    Jan 20, 2010 | Computers & Internet

    1 Answer

    My problem is i dowloaded the drivers and software for the printer hp psc 2175 all in one and when i plug it in it says 2170 so it won't install the software.


    While the HP software installs on a computer running Windows XP,usually during Windows device discovery (Plug and Play), the followingerror message displays on the computer: 'CannotInstall this Hardware. An error occurred during the installation of thedevice. The system cannot find the file specified.'


    Acorrupt Windows installer might cause this problem. Follow these stepsto remove any installed software, perform a System Restore to returnthe computer to the way it was before the product software wasinstalled, and then download and install the most recent version of theproduct software.Step one: Uninstall the All-in-One software

    Even if the installation failed, some HPsoftware components might have installed on the computer. Follow thesesteps to use the Windows Add or Remove Programs tool to uninstall thesoftware.
    1. Disconnect the USB cable from the product.
    2. Click Start, and then click Control Panel.
    3. Click Add or Remove Programs. The Add or Remove Programs window opens.
    4. In the Currently installed programs list, select the following items if they are listed:
      • HP Officejet/Photosmart/PSC All-in-One software 9.0
      • HP Imaging device functions 9.0
      • HP Customer Participation program 9.0
      • HP Solution Center 9.0
      • HP Photosmart Essentials 9.0
      If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
      • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
      • HP Imaging device functions XX
      • HP Customer Participation program XX
    5. Click Change/Remove, and then follow the on-screen instructions to uninstall the software.
    6. Restart the computer when prompted to do so

    Step two: Perform Windows System Restore

    Windows System Restore is a Windows process that allows you to resetthe computer to a specific previous state, also known as a restorepoint. This process does not affect files on the computer. However, ifyou installed any software on the computer recently, you might have toreinstall the software after System Restore is complete.

    1. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. The Windows System Restore program opens in a new window.
    2. Click Restore my computer to an earlier time, and then click Next. The Select a Restore Point dialog box opens.
    3. Selecta date that displays in bold type on the calendar to see the availablerestore points for that date. If an installation restore point createdby the HP software installation displays in the list of restore points,select that restore point. If there are no installation restore pointsavailable, select a manual or system restore point that was createdbefore the HP product was installed.If no restore points are available, continue with "Step three: Download and reinstall the software".

    1. Click Next. The Confirm System Restore Point screen opens.
    2. Review the information on the Confirm System Restore Point screen, and then click Next. When the System Restore completes, the message Your computer has been successfully restored displays on the computer. Click OK, and then continue to the next step to reinstall the HP software.
    Step three: Download and reinstall the software

    The HP software CD that shipped with the product frequently does notcontain the most recent version of the software and drivers. To makesure that the software is the most recent version and that there are nocorrupt installers, download the software from the HP Web site.

    1. Turn the product on.
    2. Disconnect the USB cable from both the product and the computer (if you already connected it).
    3. Open a new window to browse to the Select Software and Drivers page:
      1. Right-click this link, Select Software and Drivers, and then click Open in New Window.
      2. If prompted, type your product number. You might also need to click it in a list of similar products.
      3. Click your operating system. (If you do not know, click Start or the Windows icon (c01319360.gif), right-click My Computer or Computer on the menu, and then click Properties.) The Select Software and Drivers page opens.
    4. Click the driver that you want to download. If you need help deciding, see the information in the previous table.
    5. Click Download only. This option allows you to install the software at any time after the download completes.
    6. Click Save, and then browse to the location on your computer where you want to save the file.
    7. Click Save.

    8. Follow these steps to install the software.

    1. When the download is complete and you are ready to install the files, click Open Folder, and then click the downloaded file. The file name ends in .exe.
    2. You can accept the default location to save the files. Click Next, and then wait while the installer extracts the files to prepare for installation.
    3. When the Install Wizard starts, follow the on-screen instructions to install the software. For a Full Feature Software and Driversinstallation, you choose what type of installation you want. Theinstallation type names vary depending on your computer operatingsystem. The following information might help you decide whichinstallation type to use.


    Jan 19, 2010 | HP PSC 2175 All-In-One InkJet Printer

    2 Answers

    Nothing in the control panel will open. It keep saying file not found.

    You most probably have a corrupted registry. I would save all my important stuff and do a reload..If you need more help let me know,,, I will help gide you through a reload if you want me to. It is really easy..Good luck,,,Darren

    Oct 10, 2009 | HP Compaq d530 PC Desktop

    1 Answer

    Backup and recovery

    Delete the System Recovery Files folder located at C:\System Recovery Files then try to run the backup.1.exe program again. I also found the you have to have the Backup.2.fbw file burned to a DVD before it will restore the files.


    Jun 10, 2008 | Microsoft MediaRecover File Recovery...

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