Question about Apple External Usb Superdrive For Macbook Air/mac Mini/ Windows

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I can't remove my disk from my usb superdrive

I accidentally inserted an unsupported disk in my usb superdrive. Now I cannot edject it. Please can you help?

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Check the front panel,it should have a pin size hole,insert a pin or needle,will force eject the tray

Posted on Nov 11, 2014

Testimonial: "There is no pin size hole. But I appreciate you trying to help me."

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I can't remove an unsupported disk from my usb superdrive. Please can you help?


The solution was to power down machine and start it while pressing the F12 key.

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Sometimes the ribbon connector becomes disconnected from the connector on the motherboard. You can fix it by removing the connector inserting a slim piece of plastic and reinserting the connector.

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Accidentally deleted system volume information folder in HDD


You need to remove the hard drive from your laptop and connect it to an USB hard drive adapter.
You need access to a computer that has Internet access then download and instal the Recuva program.

Recuva (pronounced "recover") is a freeware Windows utility to restore files that have been accidentally deleted from your computer. This includes files emptied from the Recycle bin as well as images and other files that have been deleted by user error from digital camera memory cards or MP3 players. It will even bring back files that have been deleted from your iPod, or by bugs, crashes and viruses!
  • Put the memory card into an USB card reader and plug it into the USB port in your computer, then run the Recuva program.
  • Simple to use interface - just click 'Scan' and choose the files you want to recover
  • Easy to use filter for results based on file name/type
  • Simple Windows like interface with List and Tree view
  • Can be run from a USB thumb drive
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  • Supports FAT12, FAT16, FAT32, exFAT, NTFS, NTFS5 , NTFS + EFS file systems
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Go to these WEB sites to down Recuva http://download.cnet.com/Recuva/3000-2242_4-10753287.html www.filehippo.com/download_recuva
After installing this program plug the USB adapter and hard drive into the USB port of this computer and run the Recuva program on the USB hard drive to recover your files and backup your files.

You may need to reinstall Windows on your laptop after you install the hard drive back into the laptop.

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2 Answers

Aspire one keep saying no bootable device insert boot disk and press any key and I don't have a disk slot


You hard drive is missing from the system. Or, just does not recognize it. The obvious - Remove any USB devices like drives and any media from disc player. Its trying to load, but can't find bootable hard drive, CD, or USB... Remove the hard drive and reseat (reconnect). Check BIOS by pressing an F key during boot. Look on the screen for correct Function key. Might be F2 key. Verify BIOS recognizes the drive. It must be listed! There is no going forward if it's not. Check boot order and make internal hard drive first. Save and restart.

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1 Answer

My macbook air disk drive doesn't take any cds in


Thanks for asking your question with Fixya Support. I will be glad to assist you.

For simple but in-depth troubleshooting, I suggest this link for you to review in regards to working toward resolving the Macbook Air SuperDrive CD /DVD issues.
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If the guide provided above does not resolve the problem, then the issue here is that your USB Superdrive (unless you are using a different non-Apple 3rd party CD/DVD drive) is experiencing a mechanical failure.

This Apple external USB CD/DVD SuperDrive is fairly straight-forward in its use.

Now if the issue you were having had something to do with only a DVD or CD constantly ejecting automatically after you placed such a disk in the drive, that would be different.

In this case however, if the guide above does not help and you are experiencing the SuperDrive working intermittently, my advice, is to take your Macbook Air with the external SuperDrive in to your local Apple retail store Genius bar or Apple Authorized service provider for a free diagnostics to determine the root cause of the SuperDrive failing intermittently.

Feel free to reply back if you have any questions regarding the information I have provided you.

Regards,

- MacTechTrainer

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2 Answers

I cnt open my pen drive..it's showing insert disk..it is a cruzer blade 16gb pen drive..and I have a windows XP..


Windows XP should be able to automatically detect and install it. Try using it on another computer that has either Windows XP, Vista , or Windows 7 on it. If it doesn't automatically detect and install it on that one then the flashdrive is dead.

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1 Answer

Usb pulled out during use now not working


Sometimes when a flash memory stick or USB hard drive fails because it was not removed from the USB port properly. If the device is removed by just pulling it out of the USB port, it can cause the flash device to fail, you must click on the Safely Remove Hardware icon on the Task Bar and select the device you wish to remove and only do so when instructed to do so.

When the flash memory or USB external hard drive device appears to malfunction it maybe possible to restore it by reformatting it. Insert the flash drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management.
Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that it is Healthy.

You need to format the external drive. Format the drive as primary drive and in FAT32. (FAT32 will allow data to be exchanged between MACs and PCs).
Insert the external hard drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management.
Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that it is Health

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Stuck dvd in superdrive


When you turn the computer on, press and hold the mouse button and keep holding it until the disk pops out.

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