Question about Motorola Mobility RAZR XT910

1 Answer

How do I fix my Motorola phone shut by chances

My daughter shut my phone unknowonglilly

Posted by on

  • Motorola Mobility
    Motorola Mobility Nov 12, 2014

    Please provide more info.

  • Motorola Mobility
    Motorola Mobility Nov 18, 2014

    we'd like to help but need more info. mark motorola support

×

1 Answer

  • Official Brand Answer
  • 1,623 Answers

Hello Endzinaw!

We kindly recommend you to please follow this steps to troubleshoot your device.

As a first step, please try a Clear Cache partition
This will remove any temporary files that may be causing the problem, but will not delete your files or settings. Follow this steps provided in this link: http://bit.ly/RAZR-CLEAR

If this steps are not helpful, we recommend you to try a Factory Data Reset on your device. Make sure you back up your files first, since this will be deleting all the information stored on your device. I can recommend you to use the google tools, since they can really help you to back up your pictures, contacts and files.

You can learn more about the usage of this tools by following these links:
Google + Auto Backup: http://bit.ly/GPLUS-BACKUP
Google sync: http://bit.ly/Google-sync
Google Drive: http://bit.ly/Drive-backup

Here I leave you also the steps to do a master reset on your device: http://bit.ly/RAZR-RESET


If after all these steps you still facing the same issue with your device, please do not hesitate to contact our customer service at this link: http://bit.ly/Moto-us

We will be more than glad to help you.

Best Regards,
Liz
Motorola support.

Posted on Nov 18, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What do you have? My daughter needs a new phone.


Hello Zingsung,

You can visit our Motorola website for more information of our products.

Regards,
Kenny
Motorola Support

Mar 18, 2015 | Motorola Mobility RAZR i

2 Answers

Need to unlock pin my daughter's forgot it


Peter

If she forgot Pin she can enter it wrong up to 1 times then it will reset. Data not synced to the cloud will be lost if not on SD card. You can't bypass the security.

Mark
Motorola Support

Mar 05, 2015 | Motorola Moto E Cell Phone Unlocked -...

1 Answer

Factory reset broke motorola w408g how do i fix it


Call Motorola and see if they have instructions for reinstalling your phones operating system. Chances are though, you will have to send your phone in for it to be fixed or purchase a new one.

May 07, 2011 | Computers & Internet

1 Answer

My motorola rival wont allow me to send txt messages.. Reads memory full..I dumped all the memory there is nothing in phone now only contacts.. How do i fix this?


There is a software upgarde at Motorola.com but I can't get it work. My daughters phone does the same thing and I had one rep say download the software upgrade and another say the phone if defective...We did a system restore to get the phone functioning again. Maybe you can download the upgrade.

Jan 08, 2010 | Motorola Mobility Rival A455 Cell Phone

1 Answer

Motorola Hint QA30 won't turn on/Motorola screen flashes


Same problem here!!! I was in the middle of a text and it shut down outta no where then i turn it back on and it just flashes the purple circled M at me....I dont have a warranty on my phone but luckily I called alltel and they sent me a box to send the phone back and they are replacing it free of charge. I love the hint its my favorite phone of all the phones ive had....alltel always satisfies its customers in the end and ill definatly give the hint another chance...bottom line...call alltel have them send you the return box and mail it to them wait a week and you got a new phone!! good luck!

Apr 03, 2009 | Motorola Mobility Hint QA30 Cell Phone

1 Answer

Motorola Cherry Blossom Razr keeps freezing...


it is best to take the phone back n have it replaced......the phone needs the firmware flash to correct this issue....

Dec 27, 2008 | Motorola Mobility RAZR V3c Cellular Phone

1 Answer

My phone got wet help


remove battery and put your battery and cell phone in the freezer for 30 min and lit it dry in a cup of rise for 30 min, repeat the process until it turns on and it's dry

Oct 16, 2008 | Motorola Mobility W375 Cellular Phone

1 Answer

Broken phone, SIM OK


The chances are that the W375 is locked to Net10. The other Motorola phone you mentioned will work with the old SIM if the phone was previously used on Net10, or has been unlocked.

Most phones, upon issue, are locked to the network that provided the phone. If the other working phone is locked to a different network, speak to the Network it was previously locked to, and ask for an unlock code.

Try it anyway, you can't damage anything by doing so.

May 08, 2008 | Motorola Mobility W375 Cellular Phone

1 Answer

Phone wont turn on


Make sure the song giving you the problem is an mp3. You might try deleting it and reloading it. I accidentally loaded an mp3 to my daughter's cdm 8945, which takes wma's. It restarted the phone when she tried to play it.

Jan 10, 2008 | Motorola Mobility MOTOKRZR K1 Cellular...

Not finding what you are looking for?
Motorola Mobility RAZR XT910 Logo

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Audio Players & Recorders Experts

Motorola Mobility
Motorola Mobility

Level 3 Expert

1623 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Vladimir Frolov

Level 3 Expert

1633 Answers

Are you a Motorola Mobility Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...