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I have had a laurastar iron bought from John Lewis on the. 16/01/10, it has just exploded on me, please let me know if I Can get in touch with someone to repair it ? I live in glasgow, thank you look

My e-mail is kaval@maini.plus.com

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  • 7 Answers

Cannot look into your wallet ...but i would just get a new one or secondhand these things are so sensitive with their water connections once you take it apart you cannot get it together again without leaking...

Posted on Nov 11, 2014

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SOURCE: I have Laurastar steampump model 01-0165. How

Vinegar and water mix (about 1 to 4 ratio) and run through. Use distilled water only thereafter--rinse through several times to clear out vinegar.

Posted on Aug 01, 2009

  • 1 Answer

SOURCE: where can I get a new filter for my Domotec steam

I've got one as well and I'm resigned to keep using it until it just clogs up. I use Britax filtered water in it. I had a Simac Stirella that just jammed open and the repair cost was more than the Domotec! Next time I'll buy a well-known make, but definitely not from John Lewis! Their after sales care on these products is appalling

Posted on Aug 10, 2010

  • 794 Answers

SOURCE: Something dropped on the control wheel of my iron

Hi jfk0609,

The best place to bring your Rowenta Iron is on Rowenta's authorized service centers. I have list below that are located in Toronto. I included the phone numbers as well so you may inquire with them first the cost. Here's the list:

Butlers Service
249 Coxwell Ave. (South of Gerrard)
M4L 3B4 Toronto
Tel : 416-463-1164
Fax : 416-463-1166

North Avenue Road Appliances
1808 Avenue Road (North of Lawrence at 401)
M5M 3Z1 Toronto
Tel : 416-781-9389
Fax : 416-781-9380

Personal Edge
3302 Yonge St
M4N 2L6 Toronto
Tel : 416-483-7730

Personal Edge
50 Bloor St West Unit C-15 (Holt Renfrew Center)
M4W 3L8 Toronto
Tel : 416-925-3368

Personal Edge
218 Yonge St.(Eaton's Centre)
M5B 2H6 Toronto
Tel : 416-340-2820
Fax : 647-288-0129

Hope this helps.

Thank you for using FixYa.

Posted on Sep 14, 2011

ercupa190
  • 12223 Answers

SOURCE: My Laurastar Premium Steam Iron is letting out lots of water with the steam Why/

see this steps and fix it. God bless you
f the iron heats but steams improperly, inspect the soleplate and clean the vents (see below) and flush sediment out of the steam chamber (see below). If the iron produces too much or too little heat, test the . Also test and, if needed, adjust calibration of the thermostat .
If the iron does not spray properly, inspect and clean the nozzle (see below).
If the iron leaks or spits, clean the steam vents, nozzle, and tank.
If the iron sticks to fabric, clean or repair the soleplate. If the iron stains fabric, clean the soleplate, clean the tank with a commercial cleaner, and use distilled or filtered water.


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Posted on Nov 15, 2012

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1 Answer

Hi y Tefal Pro Express, seamed to explode of steam and is leaking underneath it...please can someone help me as to what to do. thanks so much


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You may have a serious problem and please stop using this device until this problem is repaired. This usually happens if the steam generator was dropped or had a hard impact from something. Please contact TFAL and they will help you.
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My Laurastar Premium Steam Iron is letting out lots of water with the steam Why/


see this steps and fix it. God bless you
f the iron heats but steams improperly, inspect the soleplate and clean the vents (see below) and flush sediment out of the steam chamber (see below). If the iron produces too much or too little heat, test the . Also test and, if needed, adjust calibration of the thermostat .
If the iron does not spray properly, inspect and clean the nozzle (see below).
If the iron leaks or spits, clean the steam vents, nozzle, and tank.
If the iron sticks to fabric, clean or repair the soleplate. If the iron stains fabric, clean the soleplate, clean the tank with a commercial cleaner, and use distilled or filtered water.


11_15_2012_12_59_39_am.jpg

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how to exploded? the only way is some chemical inside leak a touch some electrical wires or the thermostat or heating elements. You must report to the supplier manufacturer about this situation. SEE your instru. manual and see the phone, or email, or web .

God bless you

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Where can I get a new filter for my Domotec steam iron. I bought it from John Lewis but they no longer sell them and werent interested. Thank you


I've got one as well and I'm resigned to keep using it until it just clogs up. I use Britax filtered water in it. I had a Simac Stirella that just jammed open and the repair cost was more than the Domotec! Next time I'll buy a well-known make, but definitely not from John Lewis! Their after sales care on these products is appalling

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I have Laurastar steampump model 01-0165. How


Vinegar and water mix (about 1 to 4 ratio) and run through. Use distilled water only thereafter--rinse through several times to clear out vinegar.

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