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Hi I've paid for a item of eBay paid by PayPal and not got it

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Don't worry your money will be safe, if not delivered, money will b refunded to you by PayPal, contact PayPal customer service for details
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Posted on Nov 11, 2014

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Posted on Jan 02, 2017

ag66339
  • 127 Answers

SOURCE: I have just sold an item from ebay. The item was

Unfortunatly, Paypal's terms of service almost always side with the buyer. Since you will be getting your goods back, you don't have any recourse against the buyer. You also cannot leave bad feedback for buyer. These policies changed a little over a year ago and drove many away from eBay. It's just the name of the game now.

Posted on Sep 29, 2009

  • 4 Answers

SOURCE: I just used PayPal to

You will need to contact Paypal Customer service. They will be able to give you the proper steps to receive a refund for your second payment. Does the second payment show on your account as being collected by the seller of the item purchased. If so you might be able to contact the seller and have them refund the amount, if not Paypal will be able to collect the refund for you.

Posted on Nov 05, 2010

  • 27 Answers

SOURCE: Having paid £12.50 for an item, long over due

Go to your pay-pal account and file a dispute, it's free.

Posted on Dec 11, 2010

  • 64 Answers

SOURCE: I'm new to ebay and paypal. I sold two items

In Paypal there should be a spot with your transactions. All you need to do is click the transaction details and then about halfway down it should say issue a refund and just go through that and it should get it sent back where its supposed to.

Posted on May 17, 2011

  • 64 Answers

SOURCE: I bid the auction on

Contact him through ebay, if he doesn't respond open a paypal dispute so you can get your money back.

Posted on May 24, 2011

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2 Answers

I purchased a kitchenaid on ebay the seller hasn't sent it ,i am not the only one he has ripped off ..why wasnt this guy stopped i am a pensioner and need my money back ebay or paypal will not...


You have to open a case against the seller and follow the procedure they send you.  Go to this link:

http://resolutioncenter.ebay.com/

And follow the steps to open a case.  I've done this a few times, and my problems were always resolved.  Good luck and I hope this helps!

Aug 31, 2011 | eBay Auctions

1 Answer

I'm new to ebay and paypal. I sold two items that I've been paid for, however, I received emails from the customers showing the items received were broken and I need to refund their money through...


In Paypal there should be a spot with your transactions. All you need to do is click the transaction details and then about halfway down it should say issue a refund and just go through that and it should get it sent back where its supposed to.

May 17, 2011 | PayPal Accounts

1 Answer

I paid for item and did not receive it


If this was an eBay item, then you need to contact eBay to get a full refund.

Mar 08, 2011 | PayPal Accounts

1 Answer

I have paid for a phone the money transfered but now the item isnt in my won list anymore why is this have i been ripped off if so what can i do to get my money back?


If you paid for your auction using paypal, then you can track the item in that account. Log into paypal, select recent transactions, find the phone and you can check the order on it. You can see when it ws paid for, when the seller said that they shipped the item, a tracking number for the delivery information and the method that it was sent. If it has been a long time since you paid for it and you still have not received it, then click on "open dispute" and report the seller to paypal. When you open a dispute, paypal contacts the seller and they either provide proof of delivery or they refund the money.

If you used a credit card to pay for the phone through the pay my auctions method on Ebay you will need to find the auction that you won in order to check delivery on it. The item should be in your closed, or completed items in my Ebay.

If you paid for the item on a credit card and you didnt go through paypal, and you cannot find the auction that you won in my ebay, then either wait until you get your credit card statement and turn it over on the back to fill out the dispute an item instructions. ALWAYS put disputes in writing when dealing with a credit card company or bank. If you dont want to wait to receive your statement to dispute the charge then call your credit card company and tell them that you want to dispute an item and have them take a claim for you. Tell them the reason is non receipt.

Jan 14, 2011 | eBay Auctions

1 Answer

I paid for the items and did not receive them


Leave a negative feedback on the seller. If you purchase the item through Paypal there is a Buyer Protection Program that you can take advantage of on some of the items. It is best to call Paypal so you can see if you qualify.

Nov 17, 2010 | eBay Auctions

1 Answer

I paid for an auction over a week ago and have been receiving messages from ebay that the item is unpaid .Ebay is telling me that they have opened an unpaid case against me. Sender did not originally...


1. If you paid by credit card or bank deposit, send a copy of your bank statement, which will show the payment.
2. If you paid by PayPal, the payment should appear in payment history on your account.
3. If you paid by Western Union, only the seller can mark it as paid and you don't have any power over it.

Nov 11, 2010 | eBay Auctions

1 Answer

Hi: I bought a mobile telephone on E-Bay. When I clicked payment, I clicked the Visa emblem. Somehow, payment went through paypal. Now item is not delivered, payment has been made and I cannot get through...


Paypal is free to join and is owned by EBAY The visa emblem should not have been associated with Paypal which has its own emblem. Are you sure it went via paypal? Did you get a confirmation email from paypal to say that you had sent money to your seller?
Its possible that the seller has not been paid and so no item will be received. Contact your bank to determine if that amount has been withdrawn from your account. or pending in card services ( visa)

Please rate our help++++Thanks for using FIXYA

Oct 08, 2009 | eBay Auctions

1 Answer

Bought a game paid in full, never received item.


Hi There, probably should have done something sooner to be honest, if you paid by paypal then issue a paypal refund request, giving all details of seller - you are protected by Paypal if that is the method you used. Also report it in ebay, regards Paul

Jan 19, 2009 | eBay Auctions

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